Family Liaison Officer

Job Title:         Family Liaison Officer

Location:         Norwich

Salary:              £22500

Hours:              Monday to Friday 8.30-4.30

Contract:          Permanent

Can you enrich the lives of young people as a Family Liaison Officer

We are looking for responsible, caring people to join our fantastic team at Acorn Park, Norwich as Family Liaison Officer. As a Family Liaison Officer, you will support our children and young people in their daily lives, ensuring they are safe, comfortable, and healthy.

This is a great opportunity to start or continue your career in care, working as part of a team committed to helping children with varied and complex needs. Your work will be challenging and rewarding in equal measure and you will be working in a setting where we maintain a strong safeguarding culture, where children and young people are listened to, respected and involved in as many decisions as possible.

Our Family Liaison Officers carry out an essential and varied role to provide the individual, bespoke, support required by the children and young people in our care. You will chaperone the children to appointments and activities such as shopping or trips to the zoo, complete relevant paperwork, deliver personal care, undertake household tasks, and where appropriate administer medication.

When it comes to looking after our children, we never settle for second best. We are looking for a Family Liaison Officer  who shares our vision to build incredible futures by empowering vulnerable young people in the UK, to be happy and to make their way in the world.  

Previous experience in a care setting would be great but isn’t essential as full training will be given, and the right motivation, personal qualities and levels of resilience are just as important. These roles are ideal for people working in customer facing industries including retail, hospitality and leisure, looking for a new role that makes a real difference to children’s lives and futures.

Already qualified to or willing to work towards your NVQ3 in Health & Social Care, you will be calm, engaging, resilient, able to work the required shifts, and be motivated to provide a safe, caring environment where every child can thrive.

About us:

Acorn Park is a unique provision comprising of an independent special school for up to 90 young people aged 6-19, and 6 Children's Homes that are co-located on a shared 30-acre private estate in the beautiful village of Banham, Norfolk.  We are part of the Options Autism group - we specialise in the education and care of young people with Autism.

Our school vision is captured by four words: Grow, Strive, Care, Thrive.  We are a busy, creative, ambitious and supportive team driven to achieve the best outcomes for all.  If you would like to know more, please don't hesitate to get in touch - we will be thrilled to hear from you

As a Family Liaison Officer you will provide a range of support to our students and their families. You will work directly with parents in a non-judgmental way, empowering them and their families to get the most out of the educational opportunities Acorn Park School provides.

 You will have the ability to offer calm, appropriate and supportive advice to ensure the highest level of support for our children and families in line with the expectations and ethos of our school.

You will work as part of the safeguarding, pastoral and behaviour team and support families with parenting, attendance, safeguarding and school issues.

Acorn Education & Care is the UK’s leading independent provider of specialist education and residential care for vulnerable children and young people. As part of Outcomes First Group we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

Why join us?

We offer a friendly and inclusive working environment and the chance to be part of a fantastic multidisciplinary team, who work hard and support each other to deliver personalised, bespoke education & care. Our benefits package includes free parking, shopping discounts and cashback via our ‘Rewards Hub’, and access to content on mindfulness, fitness, recipes and much more as part of our ‘Your Wellbeing Matters’ programme.

As well as opportunities for internal promotion, you will have access to high-quality Continuing Professional Development to help pursue your own personal goals. We also offer accredited training programmes including Diplomas and NVQs, supplemented by ongoing learning opportunities.

Ultimately, all of our roles give you the opportunity to enrich the lives of young people and make a positive difference.

Application process & dates

Interview Dates: 08/12/2020

Acorn Education and Care is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a fully Enhanced DBS.