Family Liaison Officer, Stockton-on-Tees

Closing date:

Hartwell SchoolStockton-on-Tees
Date posted:
Contract type: Full Time
Salary: £21,693 - £27,358 + excellent benefits | NJC 23-30
Contract term: Permanent

There’s a certain kind of person who can build bridges between families in challenging circumstances, the carers working with them and local authorities. We’re hoping that person is you. As Family Liaison Officer at Witherslack Group, your experience and passion for the role will bring about enhanced life opportunities for families all across the region.

Your role

This is your chance to make a lasting, positive impact on the lives of families experiencing educational (and potentially other) difficulties. Supported by a brilliant and dedicated team, you’ll work closely with parents, young people, carers and the local authority to explore the circumstances and see how collaborative, effective, life-changing resolutions can be agreed and put into place. It will also be up to you to coordinate visits to see parents, where you’ll talk at length and work out strategies for coping with whatever life throws at them. Then you’ll draw on your broad knowledge of local resources to help direct them to all the additional support they might need. Not to mention organising and taking part in admission interviews in partnership with the Head Teacher and making sure full and detailed inductions are given. 

Your profile

It’s a truly special type of person that will thrive, here.  You’ll definitely have SEN-experience, worked with families to help determine what’s best for them, and be driven by genuine empathy and understanding. We’re looking for someone with strong contacts within the local authority, including education, social services and healthcare professionals. And your experience of multi-agency work will have given you a deep understanding of legislation, policies and guidance around safeguarding and child protection. Not to mention the strongest team-working skills, matched only by your drive to progress in your career.

About us

Hartwell School is our brand new, co-educational provision in Stockton and will be one of our largest schools with a capacity of up to 82 young people between the ages of 5-18. Like all of our schools, Hartwell School will offer state-of-the-art learning resources and well equipped environments. The school will be housed in a completely bespoke refurbished building, with great facilities including a full size sports hall, MUGA, and specialist classrooms for science, food technology and DT etc. Students will be supported in small class sizes, by well qualified and experienced staff to help them realise their full potential. 

For children with complex, challenging needs, the level of care and education must go above and beyond. That’s what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market leading OFSTED ratings. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities.


We know you’re going to do great things. So we’ll reward you with a competitive salary, contributory pension (matched up to 5%), comprehensive induction and ongoing training, 35 days holiday (including bank holidays), Medicash Health Plan/Employee Assistance, Cycle to Work and tax-free childcare vouchers. Witherslack conducts DBS Enhanced checks and covers the costs for all new employees.

For an informal discussion about the role please call Peter Ewart – Head Teacher on 07986609255.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check. We are an equal opportunities employer welcoming applications from all sections of the community.

Closing date: 21st January 2019

Interview:  Week commencing 28th January 2019

More about Hartwell School