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General Administrator

Elysian Animal Assisted Therapy and Learning

Surrey

  • Expired
Salary:
£23,922.80 – 26,315.08
Job type:
Full Time, Permanent
Apply by:
9 June 2025

Job overview

Job Title: General Administrator

Level/Salary Range: £23,922.80 – 26,315.08

HR Contact: hr@elysianuk.org

Job Category: Administration

Position Type: Full time

Date Posted: May 2025

Employment location: Elysian (Multi-sited) Site based general Administrator

Employer website: www.elysianuk.org

Role Overview

The Provision Administrator is a central and highly valued role within Elysian, forming the administrative backbone of each site. Acting as the first point of contact for parents, professionals, and visitors, the postholder ensures the day-to-day smooth operation of communication, systems, and processes. This role provides vital support to the leadership and wider provision teams, ensuring the environment remains well-organised, responsive, and aligned with our values and safeguarding standards.

Key Responsibilities

1. Reception and Communication Management

  • Serve as the first point of contact for parents/carers, visitors, and professionals, offering a warm, professional and knowledgeable welcome
  • Manage incoming communication via phone, email, and in person, ensuring queries are responded to or directed appropriately and efficiently
  • Schedule and coordinate appointments, visits, and internal meetings, supporting the effective use of staff time

2. Administrative Coordination

  • Maintain inboxes and correspondence logs for the provision, responding to enquiries and tracking communications where required
  • Manage staff diaries, site calendars and schedules, coordinating daily, weekly, and termly planning needs
  • Assist with general administrative duties including filing, scanning, data entry, and information management

3. Leadership and Team Support

  • Provide administrative support to the site’s leadership team and key roles (e.g. Day Coordinators, Safeguarding, Therapy)
  • Prepare documents, presentations, internal briefings and reports as required
  • Help coordinate team meetings, training days and staff communications

4. Record-Keeping and Data Compliance

  • Maintain accurate and secure records relating to children, families, professionals and internal systems
  • Support with safeguarding, attendance, referral, consent, and compliance documentation
  • Handle personal information with discretion in accordance with data protection regulations and safeguarding policy

5. Site Administration and Office Management

  • Ensure the provision’s office space is tidy, stocked and functional
  • Monitor supplies and equipment, placing orders and coordinating maintenance as needed
  • Support on-site logistics such as sign-in/out, visitor procedures, and H&S admin

6. Project and Event Administration

  • Provide administrative support for projects, events or service developments at your site or across the organisation
  • Assist with short and long-term planning, documentation, communications and delivery of organisational priorities

Qualifications and Experience Requirements

  • Previous experience in a similar administrative role, ideally in education, healthcare, SEN, or social care settings
  • Strong communication skills with confidence in liaising with a wide range of stakeholders
  • Proficiency in Microsoft Office, email and calendar systems, and cloud-based document management
  • Excellent organisational and time management skills with the ability to prioritise effectively
  • High level of accuracy and attention to detail in administrative work

Preferred Skills and Attributes

  • Warm, approachable and professional demeanour with a service-driven mindset
  • Ability to work both independently and collaboratively as part of a team
  • Adaptability to changing needs, problem-solving with initiative
  • Commitment to safeguarding, confidentiality, and maintaining professional boundaries
  • Enthusiasm for contributing to a purpose-led, child-focused environment

Additional Information

This role is integral to the success of our provisions, offering a dynamic, rewarding opportunity to make a genuine difference in the lives of children and young people. You will be part of a wider team working across multiple services and settings with flexibility, professionalism and compassion.

The role may include additional tasks and responsibilities, depending on organisational priorities, and will evolve in line with the needs of the people Elysian supports.

Safeguarding Statement

Elysian is committed to safeguarding and promoting the welfare of children and young people, and expects all staff to share this commitment. The successful applicant will be subject to a full safer recruitment process, including an enhanced DBS check, references, and other relevant checks. Satisfactory completion of these checks is a condition of employment.

Attached documents

About Elysian Animal Assisted Therapy and Learning

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  • Elysian Animal Assisted Therapy and Learning
  • Westland Farm, Lordshill Common, Shamley Green, Guildford
  • Surrey
  • GU5 0TL
  • United Kingdom

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Elysian is a pioneering Independent Special Educational Needs (SEN) School and Therapeutic services provider, offering a holistic, nurturing, and innovative approach to supporting children, young people, and adults with a wide range of needs. Our farm-based provisions integrate education, therapy, alternative provision, and animal-assisted interventions (AAI) to create an engaging, supportive, and impactful environment for learning, growth, and development.

Who We Are

At Elysian, we believe in creating opportunities for every individual to thrive, particularly those who have struggled in mainstream settings due to anxiety, ASD, ADHD, school phobia, trauma, social, emotional, and mental health (SEMH) challenges, and other developmental difficulties.

Our provisions are registered Independent Secondary SEN Schools, with a focus on specialist, therapeutic, and outdoor learning approaches tailored to individual needs. We provide full-time education placements for ages 11-17, alongside therapeutic programmes, alternative provision, and outreach services.

We operate across multiple sites in Surrey and Hampshire, each offering education, therapy, and farm-based learning experiences:

  • Shamley Green (Westland Farm, Surrey) – Independent Registered Secondary SEN School Registered for up to 50 pupils aged 11-17. Specialising in alternative learning environments, therapeutic education, and animal-assisted learning
    Offers full-time and part-time educational placements, alongside outreach and       therapy programmes.
  • West Horsley (Hillside Farm, Surrey) – Independent Registered Secondary SEN School Registered for up to 50 pupils aged 11-17. Specialising in alternative learning environments, therapeutic education, and animal-assisted learning Offers full-time and part-time educational placements, alongside outreach and       therapy programmes.
  • Liss (Janche Stables, Hampshire) – Independent Registered Secondary SEN School Registered for up to 50 pupils aged 11-17. Specialising in alternative learning environments, therapeutic education, and animal-assisted learning Offers full-time and part-time educational placements, alongside outreach and       therapy programmes.
  • Froxfield (Staple Ash Farm, Hampshire) – A developing AP provision. Supports       education, outreach, training, and community engagement. Expanding to enhance therapeutic learning and vocational opportunities.

What we do

At Elysian, we are dedicated to providing therapeutic education and unique, supportive services for children, young people, and families. Our programs are carefully designed to address individual needs, particularly for those who find mainstream education challenging or require alternative learning environments.

We offer a range of services, from farm-based education and animal-assisted therapy to specialised training and workshops and life skills programs, all aimed at fostering social, emotional, and personal development.

We have 5 sites across Surrey and Hampshire, including 3 registered SEN Independent schools.

Our Team & Ethos

At Elysian, we value passion, commitment, and a genuine desire to support young people. Our team includes:

  • Teachers and education staff who bring creativity, adaptability, and a      commitment to making learning meaningful for every child.
  • Therapists and intervention specialists who use innovative, evidence-based      methods to support emotional well-being and personal growth.
  • Equine and animal specialists who facilitate therapeutic and educational      interactions with our animals.
  • Operational and support staff who ensure the smooth running of our provisions and help maintain a positive, inclusive, and engaging environment.

All of our staff work within a trauma-informed, child-centred framework, recognising that relationships, trust, and consistency are key to learning and development. We embrace a non-traditional, flexible approach, ensuring that young people feel safe, valued, and empowered to progress in their education and personal growth.

Why Work With Us?

Joining Elysian means becoming part of an innovative, dynamic, and passionate team that is changing lives every day. We offer:

  • A unique and rewarding work environment – Our farm-based and outdoor      learning settings create a positive and engaging space to work.
  • Professional development and training – We provide ongoing training in trauma-informed practice, SEND education, animal-assisted interventions, and therapeutic approaches.
  • Opportunities for career progression – As Elysian continues to grow, we are      committed to developing and promoting staff into leadership and specialist roles.
  • A strong, supportive team culture – We value teamwork, creativity, and a      shared commitment to supporting young people in achieving their full potential.

For more information about us:
🌍 www.elysianuk.org/work-with-us/

For recruitment enquiries, email:
📧 recruit@elysianuk.org

We look forward to welcoming like-minded, passionate professionals to Elysian – a place where education, therapy, and nature come together to create transformative learning experiences for young people.

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Applications closed