HE Pastoral Support Officer (1.0)

HE Pastoral Support Officer (1.0)  

Salary: Up to £23,714 per annum, depending on experience

Closing Date: Midnight 8th of December 2021

Interview Date: TBC

Nelson and Colne College Group is made up of a family of colleges – Nelson and Colne College, Lancashire Adult Learning and Accrington and Rossendale College. Together the Group forms a Sixth Form, Skills and Technology Centre, University Centre, employer training and adult learning provider. 

The College Group is looking for a HE Pastoral Support Officer to work closely with the curriculum teams to ensure students receive appropriate support. 

The successful candidate will have experience of developing study strategies and interventions for students as a positive source of support. The candidate will work closely with all academic teams in the HE division and at both University Centres supporting the recruitment, retention and progression of students with a particular focus upon Access to HE, transition to HE and HE students as they progress through their programmes. They will need to be highly organised with a flexible, responsive and with a solution-focused attitude. Working within our HE division, you will be a great team player, proactively sharing ideas and best practice. You will support and assist in the monitoring of the University Centre’s Access and Participation Plan as well as contribute to any project work relevant to the role as and when required. 

You will be based at our Accrington and Rossendale College University Centre however, travel across sites and delivery of online support one evening and on Saturdays may be required.

The main duties include:

• Develop study strategies and life skills strategies that raise student retention and achievement, through tutorial/academic mentoring. 

• Develop and deliver appropriate intervention strategies, working with curriculum team leaders and HE Programme Leaders, to ensure that students make rapid and sustained progress

• Serve as a sincere and positive source of support to help Access to HE and undergraduates to adjust to study and the University Campus Centre

• Maintain comprehensive, up to date, records and provide information as requested using College systems to track and communicate student progress (Promonitor)

• Serve as a resource for students helping them identify and access appropriate campus services as and when necessary

• Contribute to the smooth running of the selection and appointment to the HE Student Representation roles and HE Student Council as well as ensuring appropriate student representation on all relevant groups and committees across the University Centres

• With support or under the direction of Managers, co-ordinate any internally or externally funded project outcomes

The ideal candidate will have:

• 4 GCSEs or equivalent including Maths and English

• Degree Level Qualification or an appropriate Professional Qualification

• Recognised mentoring and/or learning support qualification (or a willingness to achieve one within the first 3 years of appointment)

• Relevant experience in supporting adult students in a college and/or university setting

• Experience of team working skills with an ability to work across services 

Offering an extensive benefits package including a generous salary, annual leave entitlement and professional development opportunities; this is an excellent opportunity for you to join our outstanding organisation. 

How to apply:

If you're interested in this post and would like to know more, then please visit our website and complete an application form.  

Please note: All of our posts are subject to an enhanced DBS check due to working with vulnerable adults and children. Should you wish to discuss this further, please get in touch with the HR team.