We are seeking to appoint an enthusiastic and flexible Helpdesk administrator to play a key role in the ICT Support Team. As the first port of call for pupils and staff in this leading girls’ boarding school, you will be responsible for answering phone calls in a professional and polite manner. This includes administering all helpdesk requests, via the helpdesk system or in person, and escalating issues you are unable to resolve as and when appropriate.
As the Helpdesk Administrator, you will be a team player with the ability to work under your own initiative. You will have a proactive approach, excellent customer service skills and a can-do attitude. Previous experience of working in an ICT role or similar is required.
Hours of work: 40 hours per week including some Saturday mornings during term-time. 35 hours per week during Wycombe Abbey School Holidays.
To Apply: Further details can be found on the website www.wycombeabbey.com. Please complete an application form for Support Staff and email it to the HR Advisor, Katherine Brown firstname.lastname@example.org.
Closing date: Monday 29th October 2018 at 12 noon.
Interviews to be held on 7th & 8th November 2018.
Wycombe Abbey is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be subject to an Enhanced DBS check.
We are an equal opportunities employer. Registered Charity No. 310638