ICT Helpdesk Administrator
Wycombe Abbey
Buckinghamshire
- Expired
- Salary:
- Circa £22,000 per annum, dependent on experience
- Job type:
- Full Time, Permanent
- Start date:
- 40 hours per week including some Saturday mornings during term-time • 35 hours per week during Wycombe Abbey School Holidays.
- Apply by:
- 29 October 2018
Job overview
We are seeking to appoint an enthusiastic and flexible Helpdesk administrator to play a key role in the ICT Support Team. As the first port of call for pupils and staff in this leading girls’ boarding school, you will be responsible for answering phone calls in a professional and polite manner. This includes administering all helpdesk requests, via the helpdesk system or in person, and escalating issues you are unable to resolve as and when appropriate.
As the Helpdesk Administrator, you will be a team player with the ability to work under your own initiative. You will have a proactive approach, excellent customer service skills and a can-do attitude. Previous experience of working in an ICT role or similar is required.
Hours of work: 40 hours per week including some Saturday mornings during term-time. 35 hours per week during Wycombe Abbey School Holidays.
To Apply: Further details can be found on the website www.wycombeabbey.com. Please complete an application form for Support Staff and email it to the HR Advisor, Katherine Brown brownk@wycombeabbey.com.
Closing date: Monday 29th October 2018 at 12 noon.
Interviews to be held on 7th & 8th November 2018.
Wycombe Abbey is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be subject to an Enhanced DBS check.
We are an equal opportunities employer. Registered Charity No. 310638
About Wycombe Abbey
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Wycombe Abbey is committed to maintaining full boarding for the needs of modern families. Girls who enter the school at 11+ have their own Junior Boarding House. From the age of 11 to 18, pupils live in nine mixed-age Senior Houses, and in the Upper Sixth girls move into Clarence House, a purpose-built study-bedroom complex.
Many co-curricular and enrichment opportunities are on offer for girls across the age range. Our sports teams regularly reach national finals and the sports department offers more than 30 sports on a consistent basis. Our music department teaches more than 600 individual lessons a week and nearly every pupil plays an instrument if not two. The drama provision is equally impressive with numerous productions happening annually.
The School is ideally located to be able to enjoy a wide variety of activities with other independent schools including Eton, Harrow and Radley. The boys join the girls for dinners and dances. We also enjoy close relationships with the two boys’ grammar schools in High Wycombe, with our pupils and theirs co-operating in choirs, an annual Management Conference and other social and academic events.
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