ICT Manager

SPGS International School Bangkok

An education rich in meaning and opportunity

ICT Manager

Start date:  As soon as possible

Candidate Information Pack

THE SCHOOL

In June 2025, SPGS International announced its partnership with Country Group Development to establish a world-class international school in Bangkok. Country Group Development shares SPGS International’s values, and unwavering commitment to be the best in everything it does, making this an exciting addition to the exceptional projects for which they are both well-known. SPGS International School Bangkok will offer an enhanced British Curriculum from Nursery to Year 9, iGCSE and SPGS School Directed Courses in Years 10-11, and the IBDP in Years 12-13. Nursery to Year 4 will commence in September 2026, with around 400 students, and Years 7-9 will join in September 2027. Expansion in subsequent years will lead to a through school of about 1,700 students.

The central location of the superb purpose-built facilities in one of the most vibrant multicultural cities in the world fits well with the mission, values and aspirations of SPGS International School Bangkok. A vibrant, holistic and innovative education will motivate students to achieve academic excellence and personal growth by embracing their individuality. Students will gain core values, rooted in Thai traditions, whilst thinking critically and creatively, to become internationally aware contributing citizens. Aspirations and achievements will go well beyond what one would normally expect from a school, making SPGS International School Bangkok an exciting and stimulating place to work. The partnership with St Paul’s Girls’ School will be meaningful and involve collaboration with curriculum, learning, teaching and the co-curriculum as well as visits taking place in both directions.

Although SPGS in London begins at 11+, our Junior School Advisor, who has strong links to SPGS, will help ensure that key features such as interactive enquiry-based learning, no school uniform, a rich and varied range of co-curricular activities and a fully integrated pastoral care, will be a feature for all students. Other aspects, such as SPGS School Directed Courses in the Arts and Creative Technologies at GCSE, will be transformed into bespoke curricula for our early years and junior pupils.

THE ROLE

SPGS International School Bangkok is seeking to appoint an exceptional ICT Manager to join this new school. Reporting to the Bursar, the ICT Manager will be responsible for delivering a high-quality, reliable and secure ICT service that supports teaching and learning, whole school administration and the wider life of the school. This is a hands-on leadership role requiring strong technical expertise, effective people management and the ability to build and motivate a specialist ICT team. The ICT Manager will design, implement and oversee robust systems from the outset, ensuring operational excellence from day one while positioning the school to embrace future technological developments.

Working closely with senior leaders and teaching staff, the ICT Manager will advise on ICT strategy, policy and priorities, and will contribute to the effective delivery of the curriculum, including computing and digital learning. The role involves direct line management of ICT staff as the school grows and requires a strong understanding of the school’s culture and operational needs in order to lead and deliver ICT projects that support all aspects of school life.  oversee all financial operations and contribute to the strategic financial management of the school. This role requires a strong understanding of financial practices, compliance and excellent leadership skills.

KEY RESPONSIBILITIES

The following responsibilities are not exhaustive but give an indication of the scope and accountabilities of the role. As the school grows, some of these will be managed through careful delegation and the postholder will be expected to develop capacity in their leadership team, and middle managers, through a commitment to continuing professional development. In consultation with the post holder, this Job Description will be amended in the light of the changing needs of the school. 

During the pre-opening stage, duties may be more wide-ranging and require significant flexibility. At this point the role will focus on setting up and establishing many of the areas covered below. The priority will be ensuring that everything is in place for a successful first year.

Strategic leadership and digital strategy 

• Develop, implement and regularly review a whole-school Digital and IT Strategy aligned with the School Development Plan and educational priorities

• Lead IT projects and drive innovation, including automation and AI initiatives

• Advise the Head and Senior Leadership Team on emerging technologies and their implications for teaching, learning, safeguarding and operational efficiency

• Evaluate the impact and effectiveness of technology across the school, ensuring clear educational and organisational value

• Provide strategic reporting, risk assessments and recommendations to senior leaders and, where appropriate, the Advisory Board

• Ensure that digital systems and practices support the ethos, values and the international context of the school.

Information and communication systems 

• Ensure that the school operates an effective Management Information System (MIS) that meets the needs of all sections of the school community, overseeing the integration of the various databases and systems to build a single cohesive information resource within the school, working closely with external providers 

• Maintain a schedule of backups for all data stored on network servers and databases and make adequate provision for business continuity planning in the context of crisis management planning

• Manage secure and responsible access to resources and information for all users, both on site and remotely by a variety of devices, including the authoring and enforcement of the school’s acceptable IT use policy

• Ensure the provision of school email and internet connection systems and the effective distribution of electronic information

• Develop and manage the technical aspects of the school’s website and other web-based portals accessible to staff, students and parents

• Develop information channels to parents and pupils, keeping abreast of new methods of communication 

• Take responsibility for the school telephone and telecommunication systems. 

Network and technical support 

• Ensure the effective management of a fast–running, reliable computer network that will offer a quality platform to support learning and teaching as well as the wider administrative and managerial needs of the school  

• Instigate, recommend, procure and support all new technologies that the school requires to implement and that may involve the use of IT or network systems

• Ensure adherence to proper maintenance schedules for all IT infrastructure and systems

• Oversee IT help desk provision, ensuring timely, effective and user-focused support  

• Enable all users to have effective and appropriate secure access to e-mail and school systems and data remotely

• Ensure compliance with all IT-related legislation including matters related to data protection, information assurance and the use of software licenses

• Monitor and check the reliable back–up system and disaster recovery procedures in place to continually meet the needs of the school

• Monitor the procurement system, leading the sourcing of new equipment to complete agreed projects and liaising with external suppliers and contractors

• Ensure the maintenance of up-to-date records of all the school’s hardware and software. 

Cybersecurity, Safeguarding and Data Protection

• Lead the school’s cybersecurity strategy, including threat prevention, monitoring, incident response and recovery

• Work closely with the Designated Safeguarding Lead(s) to ensure robust filtering, monitoring and digital safeguarding systems are in place

• Promote safe, responsible and ethical use of technology across the school community

• Ensure compliance with GDPR and relevant local data protection legislation, including oversight of data access, storage and data residency

• Lead the management of data breaches or security incidents, ensuring appropriate reporting and mitigation

• Ensure all safeguarding-related IT systems and records are handled securely and confidentially.

Accountability, liaison and training 

• Meet regularly with the ICT team to ensure that all areas of delivery are on track

• Liaise with all members of the senior leadership to understand and deliver the ICT requirements within their designated areas of responsibility 

• Work with senior colleagues to diagnose training needs and ensure the delivery of a programme of training for staff

• Liaise directly with external organisations and individuals as required to carry out his/ her task  

• Ensure the training needs of the IT staff are met to keep up with changing technologies 

• Communicate IT strategy to staff, and guide and support their use of IT so they feel confident and secure with the school’s IT provision

• Work flexibly and be available outside normal working hours, including evenings or weekends, in response to operational or school needs.

Financial & administrative management 

• Following consultation with senior staff, draw up the proposed annual IT budget, taking a lead in recommending the priorities for spending and investment over the short, medium and long term  

• Prepare and maintain a plan showing the current and planned works of the IT department and other areas for which the postholder is responsible

• Manage the agreed IT budget, including telecoms, internet and copier budgets

• Be responsible for maintaining up to date records of hardware, software licences and installations and system configuration. 

 Teaching and learning 

• Work closely with the deputy heads learning and teaching on the effective teaching and use of ICT in the curriculum 

• Collaborate with teaching staff and IT working groups to promote innovative and effective use of IT in the classroom

• Support the development of digital pedagogy across the school

• Support school events and provide technical assistance as required.

 Safeguarding requirements

• Ensure the safety and wellbeing of all students in accordance with the school’s safeguarding policies

• Participate in all required safeguarding training and remain updated on policy changes

• Understand that non-compliance with safeguarding expectations constitutes a disciplinary offence

• Recognise that any allegations involving safeguarding will be managed under statutory requirements in consultation with Thai authorities and international safeguarding standards.

Professional Development

• Participate in the school’s performance review process

• Engage in ongoing professional development as directed by line manager.

PERSON SPECIFICATION

QUALIFICATIONS, EXPERIENCE AND SKILLS

Essential

·       Professional ICT qualification

·       Significant managerial and ICT experience in either a stand-alone or senior position

·       Strong understanding of cybersecurity, data protection and compliance 

·       Successful record of project planning and development

·       Proven track record of managing substantial budgets

·       Support and troubleshooting Windows 10/11, Mac OS, IOS

·       Technical exposure of working within the Microsoft cloud family of products (Office 365, SharePoint, EndPoint, Manager, Azure, Teams) and Google software

·       Knowledge of school applications (SIS, LMS, EdTech tools) is advantageous

·       Sound understanding of network infrastructure, configuration and hardware maintenance

·       Fundamental understanding of network topology and the function of network switches

·       Ability to effectively troubleshoot and resolve problems in a calm manner.

Desirable

·       Experience of working in the international educational sector

LANGUAGES

·       Fluent in spoken and written English

·       Knowledge of Thai or willingness to learn is advantageous but not essential

PERSONAL ATTRIBUTES

• Deep alignment with the values and mission of SPGS International School Bangkok

·       Strong organisational and planning skills; able to prioritize and multitask in a dynamic high-performing school environment

• Excellent communication and interpersonal skills with the credibility to interact and influence at all levels

• Ability to build effective working relationships with staff and managers

• Ability to combine strategic thinking and planning with practical implementation

• Ability to work on own initiative, to plan, coordinate and lead

• High standards of professionalism and integrity

• Ability to develop new systems and processes to improve efficiency

• An eye for detail and the ability to see complex projects through to completion

• Culturally aware, respectful, and able to build positive relationships in a diverse international community

• Reflective, proactive, organised, solution-focused, adaptable, and pragmatic

• Confident and articulate communicator with a positive presence and sense of humour.

• Committed to safeguarding, equality and inclusion

 BENEFITS

Competitive salary

Annual bonus 

Flights from location at start of contract plus relocation allowance

Flights allowance 

Flights to home country at end of contract 

Accommodation allowance and support

Health insurance for you and immediate dependent family members 

Free places for up to two dependent children in the school 

Visa and work permit applications costs covered

Professional development opportunities and a personal allowance

Free lunch when the school is operating

SAFEGUARDING

SPGS International School Bangkok is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and appropriate police checks. References will be rigorously checked before any offer of employment is made. We expect all staff to share this commitment.

INCLUSIVE RECRUITMENT

SPGS International School Bangkok welcomes applications from all sectors of the community as we aspire to attract staff who match the social and cultural diversity of our pupil intake. We seek to offer fair and inclusive employment policies, interviews and arrangements that avoid bias and support all applicants and staff equally.