ICT Support Technician

ICT Support Technician required to work across the Multi-Academy Trust

Permanent post, to start as soon as possible

Salary: Band C, Salary Range £24,702 to £27,334 per annum

Hours of work: Full Time (37 hours per week), Monday to Thursday, 8:00am to 4:00pm and Friday, 8:00am to 3:30pm

We are looking for a suitably qualified, self-motivated person to provide a range of technical and general ICT support to staff and pupils within primary schools within the Trust. The post will be based across two primary schools in Solihull and the ability to work independently and travel between the two schools in is essential. Support is provided from the Central IT Team.

Arden Multi-Academy Trust is a family of secondary schools comprised of Arden Academy (Knowle), Lode Heath School (Solihull), Henley in Arden School (Henley) and Park Hall Academy (Castle Bromwich), Dorridge Primary School (Dorridge) and Coppice Academy (Solihull).

As a Trust, we truly value the success of every child and we place the sharing of excellent education practice at the core of our values. The Trust operates from its hub in Knowle, to the south of Solihull.

The successful candidate will work as part of a team to:

• Provide technical IT support to staff and pupils in a primary-school setting. The ability to communicate effectively with teachers, support staff and primary-school-aged children is essential
• Detect, diagnose and resolve PC, printer, peripheral and software errors, assisting students and staff when required
• Perform routine checks on PCs, printers, projectors/ sound and repair when required
• Maintain the school websites
• Attend key events e.g. Open Evenings to provide technical support as required
• Provide support to other members of the IT Team

Qualities required:

• Level 3 and/or ICT technical qualification
• Experience of working within an IT field
• Excellent interpersonal skills to ensure effective communication between teachers, support staff and Primary-aged children.

In return, we can offer you:

• West Midlands Local Government Pension
• Access to high-quality continuing professional development and the opportunity for personal growth and development
• Support with on-the-job training to ensure applicant is aware of policies, procedures and working practices
• A collaborative and supportive attitude amongst staff which promotes a sense of teamwork and unity
• Cycle to Work scheme
• Free on-site parking

Further information about the role can be found in the Job Description and Person Specification.

Application forms are available on our website and should be completed in full and sent, along with a letter of application, to HR Department, Arden Multi Academy Trust, Station Road, Knowle, Solihull B93 0PT or by email to office@arden.solihull.sch.uk. CVs cannot be accepted as part of our Safer Recruitment guidelines.  

Closing date: Monday 8th January 2024 at 8:00am

Interviews: w/c 4th & 15th January 2024

The Arden Multi-Academy Trust is committed to safeguarding and promoting the welfare of children and young people and as such expects all staff and volunteers to share this commitment. We welcome applications regardless of age, gender, ethnicity, sexuality or religion. The successful applicant will be required to undertake an Enhanced DBS Disclosure and, in line with Keeping Children Safe in Education, will be subject to a social media online search.