ICT Technician

We are seeking to appoint a dynamic and enthusiastic ICT Technician to join our existing ICT support team. The successful candidate will have an excellent knowledge of IT solutions including  hardware and software and will be highly organised and possess excellent communication skills.  The ability to work on their own initiative as well as part of a team is essential and experience of working in an ICT support role is essential. 

Applicants will be highly motivated and will support the core standards of pride, respect and achievement ensuring our IT infrastructure supports and contributes to excellent teaching and learning.  Specifically, the successful candidate will:

Day to Day ICT Support

• Work with the Network Manager to ensure the effective management and maintenance of ICT hardware, software and processes
• Install and manage new and upgraded software and hardware
• Contribute to the development of new systems and processes
• Actively monitor and respond to ICT helpdesk requests to ensure students and staff are able to work effectively
• Carry out diagnostic assessment to identify the cause of and resolve faults of a routine or complex nature
• Set up of ICT equipment for assemblies, presentations and meetings
• Project manage changes, developments and implementations as directed by the Network Manager

 Support for the Curriculum

• Liaise with staff and work with students to ensure they are supported to achieve excellent teaching and learning
• Contribute to student activities requiring IT support
• To be aware of innovations, improvements and alternatives in ICT which can support the curriculum and contribute to the ICT development plan
• Contribute to staff training and raising awareness of ICT developments and solutions 

Support for the school

• Be aware of, and comply with, policies and procedures relating to child protection, health and safety, security and confidentiality, reporting all concerns to an appropriate person
• Contribute to the overall aims/ethos/work of the school in raising achievement
• Appreciate and support the role of other professionals
• Participate in training and other learning activities and performance development, as required
• Safeguard and promote the welfare of young people 
• To undertake any other duties appropriate to the grade of the post as requested by the Line Manager or Headteacher

Please provide a covering letter, along with your completed application form, in which you outline how your skills and experience meet the person specification (no more than one side of A4).  Completed applications should be returned to Mrs T Preston, Burnside Business and Enterprise College, St. Peter’s Road, Wallsend, NE28 7LQ or electronically to t.preston@burnsidecollege.org.uk

Information about the post can also be found on our website:

http://www.burnsidecollege.org.uk/vacancies/ict-technician-2/ 

Burnside is committed to safeguarding and all offers of employment are subject to satisfactory enhanced DBS clearance.

Closing date: 9am Friday 25th January 2019

Interviews: Week Commencing 28th January 2019