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ICT Technician

ICT Technician

St Gregory the Great Catholic School

Oxfordshire

  • Expired
Salary:
£18,870 - £26,470 (G6-G8) and will pay according to skills and experience.
Job type:
Full Time, Permanent
Start date:
As soon as possible
Apply by:
8 February 2019

Job overview

JOB DESCRIPTION FOR ICT Technician 

Responsible to: DBMAC IT manager 

Reporting to: DBMAC IT manager

Grade: salary range £18,870 - £26,470 (G6-G8) and will pay according to skills and experience.

Hours: 37 hours full time

Overview:

The school was founded by and is part of the Catholic Church.  It is one of the formal mechanisms through which the Church’s educative mission is fulfilled and is to be conducted as a Catholic School in accordance with the Canon law and teachings of the Roman Catholic Church, and in accordance with the Trust Deed of the Arch-Diocese of Birmingham.  The Principal is the school’s leading professional. 

MAIN (CORE) DUTIES

Desktop & Application Support

Activities

• Perform a wide range of hardware repairs and upgrades

• Detect, diagnose and resolve most PC, printer and peripheral device faults

• Follow instructions to install and upgrade client/server applications 

• Identify and install essential software patches

• Identify application compatibility issues

Server & Network Support

Activities

• Install and set basic configuration options for equipment such as switches and routers

• Install software and CDs on server, trouble-shooting installation

• Maintain hardware and software on the server

• Manage the structure of an intranet

• Set disk space and printer quotas

• Create network shares and manage access rights

• Monitor systems logs

Health & Safety

Activities

• Implement and make modifications to relevant Health & Safety procedures

• Undertake a risk assessment for every activity

• Advise other staff of Health & Safety aspects of proposed developments

Configuration & Installation 

Activities

• Design and apply a simple process to manage configuration and change within the school

• Assist in creating and implementing a structured approach to rolling out new hardware or software, including procurement, testing and assessing the needs for user training

• Manage collection of, appropriate access to, and storage of relevant data

Continuity, Maintenance & Security

Activities

• Assess and differentiate risks to key systems and develop appropriate individual system recovery procedures

• Develop a maintenance schedule

• Identify failing systems and suggest solutions

• Responsible for implementing backup and virus protection policies

• Ensure school policy on staff and pupil access to data and files is implemented

Support Request Management

Activities

• Interpret detailed diagnostic information

• Prioritise resolution and determine whether external support is required

• Monitor and manage server logs and use them to inform developments/support 

• Produce reports from the support log to provide basic management information on the volume and nature of requests

• Allocate tasks between support staff, including recording requested, following up calls and implementing a maintenance schedule

Internal Support & Arrangements

Activities

• Assist school managers in defining an appropriate service level and support arrangements

• Collate data to inform a review process of the standard achieved by internal support staff

• Interpret and report external services response data and provisionally assess effectiveness

Strategy & Planning

Activities

• Identify software, hardware and working practices required to fulfil the functional specification as defined by school staff

• Plan and implement changes to elements of the ICT service

Budget & People Management

Activities

• Support the full range of financial planning for ICT, including purchase of larger items, and help to estimate future budget requirements 

• Have some supervisory responsibilities for junior staff

Personal ICT Competences

Activities

• Expert computer user

• Actively seek to broaden knowledge and skills

Communication Skills

Activities

• Liaise with senior staff

• Train groups of staff

• Negotiate with suppliers

• Document current policies and practice

Educational Awareness

Activities

• Read published materials about the educational use of ICT

School Ethos:

• To play a full part in the life of the school community, to support its distinctive mission and ethos and to encourage staff and students to follow this example.

• To support the school in meeting its legal requirements for worship.

• To promote actively the school’s corporate policies.

• To comply with the school’s Health and Safety policy and undertake risk assessments as appropriate.

Additional Duties:

- To continue professional development as agreed

- To participate in the school’s Performance Management process

- To be aware of and comply with policies and procedures relating to Child Protection, Health and Safety and security, confidentiality and data protection.  

- To support the school in meeting its legal requirements for worship.  

Notes:

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. 

Employees are expect to contribute to the overall ethos/work/aims of the organisation

Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description. 

Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers. 

Employees are expected to be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person

The school will endeavour to make any necessary reasonable adjustments to the job and the working environment to enable access to employment opportunities for disabled job applicants or continued employment for any employees who develop a disabling condition. 

This job description is current at the date shown, but following consultation with you, may be changed by Management to reflect or anticipate changes in the job which are commensurate with the salary and job title. 

This job description is not necessarily a comprehensive definition of the post and is subject to modification or amendment at any time after discussion with the holder of the post. 



Attached documents

About St Gregory the Great Catholic School

Mission Statement

Established as a centre of Catholic Lifelong Learning serving Oxford and South Oxfordshire, we the students, staff and governors of St. Gregory the Great, Oxford, seek to develop as a community of faith, where Catholic beliefs and values can grow.

We aim to serve each other, the Church, parents, and the wider community. We strive to create and cultivate an atmosphere where each person is inspired, encouraged and supported to the highest levels of educational achievement. Our school aims to ensure that all are able to realise their aspirations, take their responsibilities seriously, respect themselves and others, and grow in love of Christ.

Our Goals

• Faith
To affirm the educational process as a Christian journey, by helping people to grow as followers of Christ and foster each other’s faith in all that they do.

• Achievement
To provide the best teaching resources and technology available and to create a physical and emotional environment in which excellence can thrive and pupils have the opportunity to achieve their full personal potential.

• Worship
To celebrate our faith, by creating structures and encouraging attitudes that will make prayer and liturgy highly valued, with all members of the community becoming involved.

• People
To recruit, retain and nurture outstanding teaching and support staff. We also aim to form structures and systems of pastoral care which make personal support, advice and spiritual development easily available to everyone, in an atmosphere of mutual trust.

• Community
To belong to, and work with, the Catholic community in Oxford and South Oxfordshire, along with the local community of all faiths. We will promote the idea of the school as a partner with the community, in terms of education, sporting and charitable activities, practising an outward-looking attitude to all, especially parents and local parishes. Our school will prepare our students to become responsible citizens.

• Curriculum
To develop programmes of study that actively reflect Catholic teaching and values and provide the opportunity for pupils to reach the levels of personal achievement to which they aspire.


Ethos Statement

This school was founded by, and is part of, the Catholic Church. The school shall be conducted in accordance with the provision of the Education Acts and subject thereto, in accordance with:

• the provisions of the Instrument of Government;

• the provisions of these Articles and any Rules or Bye-Laws made thereunder;

• the trust deed of the Archdiocese of Birmingham;

• the teachings and canon law of the Roman Catholic Church; and at all times the school is to serve as a witness to the Catholic Faith in Our Lord Jesus Christ.

Acts of collective worship shall be in accordance with the rites, practices, discipline and liturgical norms of the Catholic Church.

The form and content of religious education provided shall be determined from time to time by the Governing Body and shall be in accordance with the teaching, discipline and particular norms of the Catholic Church.

 

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Applications closed