IT 1st/ 2nd Line Support

Are you experienced in IT Support, enthusiastic, energetic and willing to work as part of a friendly team in a dynamic environment to provide first class support to all of our users? This could be your opportunity for you to join the IT team at Royal Russell School.

Royal Russell is situated on a beautiful green campus of 110 acres in the Shirley Hills near Croydon, only 30 minutes from Central London and educates over 1150 girls and boys between the ages of 3 and 18. We are proud of our facilities that rank amongst the best in the South of England and our pupils, parents and staff experience a warm and friendly environment with strong pastoral care for every pupil alongside a comprehensive co-curricular and enrichment programme. In September 2022 the Independent Schools Inspectorate (ISI) judged the school as ‘excellent’ in all areas.

We are a forward-thinking progressive School, looking for an IT 1st/ 2nd Line Support person to join this quick-thinking team providing support to over 1500 users. Adopting a calm, professional and friendly approach, you will be the first point of contact for the users on a variety of issues. Always ready for a challenge, in a fast-paced environment, showing a passion for learning and continuous development, you will be working with a breadth of technologies including iOS and Windows devices, Mac, Office365 and Cloud.

You will have a minimum of 2 years' experience working in an IT support environment. If you have excellent communication and organisational skills, are collaborative by nature, have a can-do approach and want to work towards providing a first-class IT service to staff and students, then this could be the role for you.

We offer excellent benefits including a competitive salary on our own salary scale with scope for progression, working in our beautiful green parkland estate with easy access to transport links, (we are opposite Coombe Lane tram stop) and being part of the vibrant community of the historic Royal Russell School. We offer an immediate non-contributory pension, free life cover, free car parking, free meals, a discount on School fees, and the use of our sporting and gym facilities, all combined with the opportunity to be part of the vibrant community of the historic Royal Russell School. Full details of our staff benefits and recruitment procedures can be found on our School recruitment page at https://www.royalrussell.co.uk/our-school/vacancies.

Applications will be considered on receipt and should be submitted to hr@royalrussell.co.uk by 9.00 am on Monday 5 June 2023. Interviews will be held during the week of 12 June 2023. If you have not heard from us by this date, you should presume that you have not been successful on this occasion.

The School is committed to safeguarding and promoting the welfare of children. All appointments are subject to a satisfactory enhanced Disclosure and Barring Service check (including a check against the Children’s Barred List) and other pre-employment screening including references and medical fitness.