IT & Data Systems Assistant

Overview

Seeking a full time IT Assistant (40 hours/week) ideally with experience working in a school.  Reporting directly to the Head of IT and Data Systems, this junior and vital role requires excellent customer service and language skills. The successful candidate will first line support to all staff, students and parents. This is a great opportunity for a dynamic and enthusiastic individual to be part of a successful school community. 

There is a great deal of opportunity to develop and grow in this position.

The position is to be filled immediately.

Key Responsibilities and Accountabilities

maintaining and managing all school iPads

logging and processing support calls

installing and configuring computer hardware, software, systems, networks, printers and scanners

maintaining printers & photocopiers/replace toner cartridges

setting up accounts for staff and Students, ensuring that they know how to log in

solving password problems

responding to breakdowns

investigating, diagnosing and solving computer software and hardware faults

repairing equipment and replacing parts (where possible) or contact repairers

maintaining records of software licences / assets…. etc.

managing stocks of equipment, consumables and other supplies

Education & Experience Required

Ideally bilingual French/English

Good/Excellent knowledge of JAMF

Knowledge of Google G-Suite (Gmail, Google Drive, Google Classroom)

Knowledge of IOS Devices (iPads)

Knowledge of hardware and software

Up-to-date knowledge of the latest IT and software trends

Ability to work well in a team

Excellent organisational skills

Ability to quickly establish good working relationships with users

Willingness to occasionally start early or finish late

Patience

A logical mind

Enthusiasm for continual learning

You will need to demonstrate an interest in fixing technical problems, either through previous work experience or activities you have completed in your own time

An IT-related qualification is a plus but is not necessary

This is a physically demanding role across 2 buildings 

This job description sets out the duties of the post at the time it was drawn up.  The post holder may be required from time to time to undertake other duties within the School as may be reasonable expected, without changing the general character of the duties or the level of responsibility entailed.  This is a common occurrence and would not justify a reconsideration of the grading of the post.

It is a requirement that all staff work in a flexible manner compatible with their jobs and in line with the objectives of the Lycée International de Londres. Please note that the job description for this position may be reviewed and amended to incorporate the future needs of the Lycée.

Lycée International de Londres Winston Churchill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. Appointment is subject to an enhanced Disclosure and Barring Service (DBS) check for regulated activity and overseas police checks from any countries a candidate has lived for longer than three months since the age of 18.

Lycée International de Londres Winston Churchill is an equal opportunities employer.

What we offer

Generous annual leave package

Free weekly language classes (French or English)

Enhanced paternity/maternity leave

Childcare voucher scheme

Free 3-course meal cooked fresh in our kitchen every day, equivalent to £1,000/annum nontaxable

Free hot beverages throughout the day

Discount at nearby Costa, Dapper dry cleaning and local businesses including Wembley gym

Perkbox account paid for by the business

Reduced/flexible hours during each student break

If you're interested and have questions

Why not send us an email at jobs@lyceeinternational.london