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IT Assistant Technician

IT Assistant Technician

Sevenoaks School

Kent

  • Expired
Salary:
c£22,000 per annum plus benefits
Job type:
Full Time, Permanent
Apply by:
24 May 2018

Job overview

IT Service Department 

A team of ten IT Service staff provide a professional enterprise network to support innovative learning and the creative use of different technologies in this dynamic school. Covering around 35 buildings over several miles, with an array of software systems and more than 1,000 PCs, tablets, laptops and other devices, we also offer campus-wide WiFi for staff and students’ personal devices, all in line with the school’s Digital Strategy.    

Primary purpose of role 

To work with the IT Services Manager, three Lead Technicians and other members of the IT Services team to support a spectrum of IT services that make up the school’s enterprise network. 

This opportunity is ideal for someone hoping to develop a career supporting a professional digital network.  

Key Responsibilities  

Please note this is a non-exhaustive list and serves to indicate the type of roles that the successful candidate would be required to undertake: 

• Assist Lead Technicians in supporting network infrastructure including switches, cabling, leased line internet, firewall, WiFi and network access control to provide uninterrupted network service; 

• Assist Lead Technicians in supporting server and storage infrastructure and services in an enterprise Windows 2008 environment including HP servers and SAN storage, a range of databases and school-specific systems, anti-virus and other security systems, with full system and data backup and recovery; 

• Support client devices in teaching and support departments across the school: predominantly Dell PCs with iMacs, Toshiba laptops, Surface, iOS and other mobile devices; 

• Resolve first- and ultimately second-line support calls to restore service as quickly as possible; 

• Work with IT Services team members and other school staff to research, plan and oversee the development and smooth implementation of IT Service projects to fulfil the school’s Digital Strategy; 

• Set up and maintain users’ accounts through Active Directory and Group Policies; 

• Help staff and students set up and maintain WiFi connection of personal devices.  Skills and Experience  We require someone in this role with a knowledge and experience of, or a keen interest in: 

• Windows operating systems 7 and above 

• Microsoft Office and Office 365 environments 

• An understanding of medium-sized network and server setups. 


We also need someone who: 

• has problem-solving and analytical skills 

• enjoys helping people and working as part of a team; 

• can communicate appropriately with colleagues, staff and students at all levels; 

• provides excellent customer service at all times; 

• can thrive in a pressurised professional environment; 

• is self-motivated, consistent, organised and persistent; and has excellent interpersonal skills.    

Hours of Work 

08:30 - 16:30 Monday to Friday, subject to alteration to meet the changing needs of the school, with occasional Saturday mornings.   All year round working. Although the hours are as detailed above, the IT Service team needs to be flexible in their hours in order to deal with issues as they arrive and so we are looking for someone who understands that this is not a role with strict hours.  

Salary 

This will be in the region of £22,000 dependent upon the skills and experience of the successful applicant.

How to Apply 

For a comprehensive job description please download the attached role specification.  If you wish to be considered for this role, please complete the support staff online application form at http://www.sevenoaksschool.org/support-vacancies/.  The form must be completed and submitted electronically.  CV’s can also be submitted but cannot replace any information on the application form which must be submitted in full. 

Please contact the Personnel Office at personnel@sevenoaksschool.org or telephone 01732 467 740 if you have any questions about a completed application.    

Attached documents

About Sevenoaks School

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+44 1732 455133

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Founded in 1432, Sevenoaks enjoys a global reputation as a centre of academic excellence and a flagship school for the International Baccalaureate. A co-educational day and boarding school, it offers a stimulating, intellectually demanding and balanced education for over 1200 students from ages 11 to 18.

Sevenoaks is one of the world’s leading IB schools, having taught the International Baccalaureate for over 40 years. For nearly 20 years, all Sixth Form students have taken the full IB Diploma with consistently outstanding academic results which are testament to the school’s experience and commitment to the programme.

Sevenoaks is the top large-cohort IB school in the UK and among the top five globally. In recent years it has been the second highest achieving large-cohort IB school in the world. Sevenoaks is also the top fully co-ed all-IB boarding school in the UK, according to Best Schools (Education Advisers Ltd). The Sunday Times named Sevenoaks School Co-educational Independent Secondary School of the Year in 2023.

The school is one of the largest employers in the local area, employing staff in a wide variety of roles, and aiming to be an employer of choice for top staff from around the world. We offer our staff a competitive range of benefits and are in the process of developing a range of progressive employment policies and opportunities for personal and professional development. All Sevenoaks staff are encouraged to enjoy facilities such as our sports centre and pool, attend performances at our performing arts centre, and get involved in service activities within the local community. We strive to promote the positive mental and physical health of all staff, and are committed to ensuring that equality, diversity and inclusion are at the very heart of our culture and community. We believe every member of the school community should feel welcomed, included and valued.

Teaching at Sevenoaks:

Teaching here is immensely rewarding: we work in high-performing teams towards a shared endeavour.  Everyone appointed to teach at Sevenoaks School is expected to engage actively in all aspects of our broad and well-rounded education.

We want all our pupils to enjoy their subjects, to be inspired by their teachers and to become independent, lifelong learners.  Teachers are enthusiastic and well-qualified graduates.  We have an exceptionally lively, talented and committed staff body. We welcome applications from experienced teachers and newly-qualified teachers, but can also provide training including PGCE for those joining the profession at whatever stage.  All new staff undertake a comprehensive induction programme.  Sevenoaks is committed to supporting its staff with training and professional development tailored to staff needs and interests.

All teachers are involved in proactive pastoral care.  All teachers participate in the co-curriculum and, as our outreach activities expand, contribute to our work with local pupils and schools.  Teachers at Sevenoaks are innovative and forward-thinking many are involved in the Institutes of Teaching and Learning, Higher Education and Professional Insight, and Service and Partnerships, shaping further development and initiatives for students and staff alike.

What people say about us:

‘Tough for any university not to be an anti-climax after Sevenoaks.’ Good Schools Guide.

The International Baccalaureate

All new staff undertake a comprehensive induction programme.  No previous experience of teaching the International Baccalaureate, which we have taught since 1978, is necessary; gaining experience of teaching the IB, an internationally recognised qualification which we believe offers outstanding preparation for university and beyond, is stimulating and undoubtedly a valuable career asset.  Information about the IB can be found on the website www.ibo.org.

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Applications closed