IT Engineer

Bolton St Catherine’s Academy

IT Engineer

Salary Grade E (SCP 11 – 17) £24,054 - £26,845

37 Hours Per Week / All Year-Round / Permanent Post

8:00 am – 4:00 pm Monday to Thursday and 8:00 am to 3:30 pm Fridays.

Required ASAP

Bolton St Catherine’s Academy is a 3-16 all age fully inclusive Academy. We are on an exciting journey to become an outstanding organisation, having just secured our best-ever exam results. We offer state-of-the-art facilities in a fantastic £36 million building providing staff with the opportunity to teach in a cutting-edge and vibrant environment.

The Bishop Fraser Trust is a Church of England Multi Academy Trust with the vision to allow all children to experience life in all its fullness.

It is an exciting time to join our trust. We have recently appointed a new Trust IT Manager who is implementing a new and innovative 5-year strategic plan which will see us design and execute enterprise solutions to help deliver outstanding teaching and learning across our trust. We want you to be part of our projects!

With career development opportunities and a chance to achieve your goals, we are looking to appoint an enthusiastic IT Engineer to join our growing IT Services Team. You will use your exceptional customer service and troubleshooting skills to help support and shape our IT Service across our IT estate.

This is an exciting opportunity for an experienced engineer to grow and develop their technical skills through continued professional development and new hands-on opportunities. You will provide excellent service standards to all end users whilst ensuring that any technical support queries are resolved in an efficient and timely manner.

If you are enthusiastic, motivated, and keen to work with a dedicated team of professionals, we would love to hear from you!

As part of our commitment to Safer Recruitment, candidates are required to use the MAT support staff application form; however, if you have an up-to-date CV and would like an informal discussion first about the role before completing an application form, please email your CV to recruitment@thebishipfrasertrust.co.uk and our newly appointed IT Manager will then contact you if we feel you have the skills we are looking for.

Primary Duties & Responsibilities:

• To support the Trust IT Manager and Team to meet students' academic, pastoral, and other needs by improving the quality of teaching and learning, thereby helping all students achieve their full potential by ensuring the availability of a fully operational IT network throughout the trust estate.
•  To provide first-contact and second-level user support via the service desk, including remote assistance, assessing and diagnosing reported incidents.
•  To assist staff and students in resolving problems with hardware and software to ensure that students can maximise the use of available IT equipment and systems, thereby maximising their understanding of the range of learning opportunities and the quality of work. 
•  Install, maintain, and upgrade the software to enable all students and staff to use all available IT equipment and systems fully.
•   To carry out repairs to hardware within own ability, to arrange other maintenance, to ensure maximum availability and cost-effectiveness of all IT equipment in the school.
• To ensure the efficient management of IT systems throughout the school by following agreed procedures and policies and complying with Data Protection regulations to minimise potential data loss. 
•  To be to commute and support trust IT estates when required.

The successful candidate will be someone who:

• is a great team player, friendly, and professional
• has knowledge of operating systems, including windows operating systems, networking, hardware and software commonly used in school.
•  enjoys working as part of a team and being able to communicate effectively with pupils, parents and staff
•  is confident in liaising with a variety of staff at all levels
• has excellent customer service skills
• demonstrates personal resilience and role model those personal qualities we wish to instil in our young people
•  has the ability and willingness to work flexibly to meet the demands of the role
• has excellent interpersonal and communication skills, able to form positive, professional and empathetic relationships with colleagues and students

In return we can offer:

• a supportive and encouraging staff team
• 24/7 access to an Employee Assistance Programme
• access to a paid premium healthcare cash plan

Application information:

If you are interested in applying, please use the MAT support staff application form, which, when completed, should be emailed to recruitment@thebishopfrasertrust.co.uk. Your supporting statement should be no longer than 1,500 words in length and provide information on the relevant experience you have, in particular those connected to the requirements as detailed in the Job Description and Person Specification. Please do not send CVs, as they will not be considered.

Selected candidates will be emailed (usually within 48 hours of the closing date) to invite them to interview. If you are still waiting to hear from the school within two weeks of the closing date, then please assume that your application has been unsuccessful on this occasion.

For further information, we encourage you to contact a member of the Business Operations Team on 0161 762 0997 or email: hr@boltonstcatherinesacademy.org.uk

The Trust has an Equal Opportunities policy. If you consider yourself disabled, please state the nature of the disability, giving details of how we can accommodate these needs should you be selected for an interview and subsequently appointed.

In accordance with the Data Protection Act, the details provided in the application form will be used for selection and interview procedures and employment records if your application is successful. A copy of our Recruitment Privacy Notice can be found on the Bishop Fraser Trust website. Safer Recruitment practices will be followed at all times.

Before taking up the appointment, the successful candidates will be asked to provide documentary evidence (including National Insurance number) showing their entitlement to work in the UK. We will also carry out an enhanced DBS and declaration of health check.

Closing date: 09:00 am Friday, 20th January 2023

Interview date: Thursday 26th January 2023