IT Engineer

IT Engineer

Grade E SCP 11 – 17 (£25,979 - £28,770)

37 Hrs Per Week

All Year Round

Permanent

Required ASAP

Are you prepared to work collaboratively and openly for the benefit of young people?

If so, The Bishop Fraser Trust would love to hear from you!

Our family of schools, which currently consists of 4 secondary schools, work together to achieve our mission to provide ‘Life in all its fullness’ through the highest quality education, training and outcomes for all of our students enabling them to meet the challenges of the future.

Main Duties:

·        To support the Trust IT Manager and Team to meet students' academic, pastoral, and other needs by improving the quality of teaching and learning, thereby helping all students achieve their full potential by ensuring the availability of a fully operational IT network throughout the trust estate.

·        To provide first-contact and second-level user support via the service desk, including remote assistance, assessing and diagnosing reported incidents.

·        To assist staff and students in resolving problems with hardware and software to ensure that students can maximise the use of available IT equipment and systems, thereby maximising their understanding of the range of learning opportunities and the quality of work. 

·        Install, maintain, and upgrade the software to enable all students and staff to use all available IT equipment and systems fully.

·        To carry out repairs to hardware within own ability, to arrange other maintenance, to ensure maximum availability and cost-effectiveness of all IT equipment in the school. 

·        To ensure the efficient management of IT systems throughout the school by following agreed procedures and policies and complying with Data Protection regulations to minimise potential data loss. 

·        To be to commute and support trust IT estates when required.

We are seeking an inspirational leader who will:

·        is a great team player, friendly, and professional

·        has knowledge of operating systems, including windows operating systems, networking, hardware and software commonly used in schools

·        enjoys working as part of a team and being able to communicate effectively with pupils, parents and staff

·        is confident in liaising with a variety of staff at all levels

·        has excellent customer service skills

·        demonstrates personal resilience and role model those personal qualities we wish to instil in our young people

·        has the ability and willingness to work flexibly to meet the demands of the role

·        has excellent interpersonal and communication skills, able to form positive, professional and empathetic relationships with colleagues and students

Hours of Work:

8:00 am – 4:00 pm Monday to Thursday and 8:00 am to 3:30 pm Fridays.

In return we can offer:

·        a supportive induction programme and have access to high quality CPD.

·        consistent support from a dedicated CEO, Trustees, central trust team and Head Teachers

·        a paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs

·        24/7 access to an Employee Assistance Programme

·        fantastic facilities

Application information:

For more information, or for an informal chat about the role please contact the Trust IT Manager, Dean Hamer at dhamer@thebishopfrasertrust.co.uk 

To apply please click on 'Quick Apply' to complete the application form. Please do not send CV’s as they will not be considered.

The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening including an enhanced disclosure from the Disclosure and Barring Service and also past employment checks. We are an equal opportunities employer. References will be sought prior to interview.

Closing date: 9am Thursday 14th December 2023

Interviews: 18th December 2023