IT Helpdesk and Theatre Technician

Are you a tech-savvy individual with a passion for the performing arts? John Henry Newman Catholic College is seeking an experienced and versatile IT Helpdesk and Theatre Technician to join our dynamic team. In this role, you will be responsible for providing technical support to our staff and students while managing the technical aspects of our theatre productions and lettings. If you have a strong technical background, excellent problem-solving skills, and a love for the arts, we want to hear from you!

Responsibilities:

• Provide technical assistance and support to end-users, troubleshooting hardware and software issues.
• Respond to IT support tickets promptly, ensuring timely resolution of technical problems.
• Install, configure, and maintain computer systems and software applications.
• Assist in managing and maintaining the IT infrastructure, including networks, servers, CCTV and telecommunications systems.
• Collaborate with the production team to understand technical requirements for theatre productions.
• Set up and operate audio-visual equipment, lighting systems, and other technical components during rehearsals and performances.
• Maintain and repair theatre equipment, coordinating with external vendors as necessary.
• Create and maintain documentation for IT systems and procedures.
• Train users on the proper use of hardware and software applications.
• Collaborate with the IT team to implement and enforce IT policies and security protocols.

Requirements:

• Proven experience in providing technical support in an IT helpdesk environment.
• Strong knowledge of computer hardware, software applications, operating systems (Windows, macOS), and networking protocols.
• Familiarity with audio-visual equipment, lighting systems, and theatre production technologies.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Flexibility to work evenings, weekends, and holidays as required for theatre productions and events.
• If you are passionate about technology and the performing arts, and you thrive in a fast-paced, dynamic environment, we encourage you to apply for this exciting opportunity. We offer a competitive salary, benefits package, and opportunities for professional development.

Join our team and be a part of an organisation that combines technology and the arts to create unforgettable experiences!

An application pack containing the full job description and person specification can be downloaded below and returned to Mrs Maddison, PA to the Principal

email: lmaddison@jhncc.org or returned to the College. The address is:

John Henry Newman Catholic College

Chelmsley Road

Chelmsley Wood

Birmingham

B37 5GA

If you have any questions or want to come and see us for yourselves, please contact

Mrs Maddison, 0121 770 5331

We are committed to safeguarding and promote the welfare of children and young people and we expect all staff and volunteers to share this commitment. This post is subject to an enhanced from the Disclosure and Barring Service

The closing date for applications is Friday 8 June 2023.

Job Description

Person Specification

Application Form

Notes to Applicants

Recruitment Monitoring Form

Rehabilitation of Offenders Act 1974 - Disclosure Form

Consent to Obtain References Form