IT Helpdesk Technician
New College Pontefract
Wakefield
- Expired
- Salary:
- Salary £17,768 - £19,383 (depending on experience).
- Job type:
- Full Time, Permanent
- Start date:
- As soon as possible
- Apply by:
- 14 July 2016
Job overview
Salary: Salary £17,768 - £19,383 (depending on experience).
Points 21-24 (Band E) of the Sixth Form College’s Support Staff Salary Scale
Contract Type: Full time, full year (37 hours per week)
Say ‘Yes’ to an Outstanding College! New College was inspected by OfSTED in 2014 and was graded Outstanding in all areas
We are looking for an IT Helpdesk Technician to work as part of our IT Support Team to provide first line technical support to staff and students, either face to face or over the phone.
Excellent communication and problem solving skills are essential, as is a customer service approach to your work. Experience in support and management of desktops, laptops and printers is required and an awareness of current network issues, virus alerts and security issues is also key. A willingness to undertake further training relevant to the role is expected.
In return, we can offer:
- An outstanding place to work (the college is regularly near the top of UK Sixth Form College results tables).
- An excellent remuneration and reward package for outstanding employees.
- Opportunities for career progression and development.
- Involvement in a number of exciting new projects (eg, Teaching School, Free School).
- A dynamic, driven and supportive culture for staff and students.
- Excellent benefits (such as an on-site, staff only gym).
New College is easy to get to, linked closely to the main motorway network by the M62 and M1 and commutable from Leeds, Wakefield, Sheffield and much of the North of England.
The College is currently in the process of setting up a multi-academy trust so there may be the opportunity or need for travelling between multiple sites on occasion.
If you believe that you have the skills and abilities to take on this role, we’d love to hear from you.
To apply please visit http://www.ncpontefract.ac.uk/jobs-and-careers/
Closing date: 12noon, Friday 15 July 2016.
Interviews held: Thursday 21 July 2016.
New College has a commitment to safeguarding and promoting the welfare of students and expects all staff to share this commitment. All posts are subject to an Enhanced Disclosure Clearance through the DBS. New College is committed to equal opportunities and welcomes applications from all sections of the community.
Park Lane, Pontefract, West Yorkshire, WF8 4QR
Telephone: 01977 702139
Fax: 01977 600708
Email: human.resources@ncpontefract.ac.uk
Website: www.ncpontefract.ac.uk
About New College Pontefract
New College Pontefract is an outstanding college, regularly near the top of the UK Sixth Form College results tables and awarded outstanding in all areas by Ofsted in 2014. Our A Level and BTEC Value Added places us in the top 10% of providers nationally and the large majority of our Advanced Level students proceed to higher education at over 60 different universities, including Oxford and Cambridge. We also provide a small range of Level 2 provision for students wanting to improve their results at that level.
Over the last few years we have invested heavily in new, state-of-the-art teaching blocks and student facilities . We provide a wide range of extra-curricular activities, including sports and college production; we want New College to be a vibrant community that students and staff will be keen to join.
The college is outward facing and believes strongly in collaboration, being the lead partner in our teaching school, collaborating with over 30 schools and colleges. The teaching school creates opportunities for staff to access a range of CPD, to deliver on CPD events and to support colleagues and departments in other schools/colleges.
Whilst we are unapologetically driven to achieve the best possible outcomes for students, we also operate a very supportive environment in which we give every member of the team the help they need to flourish as an outstanding member of staff. Having been awarded Leaders in Diversity and Investors in People Gold status, we have been recognised for our ongoing dedication to our people management practices, investing in the development and performance of our staff and creating an inclusive environment in which diversity is celebrated.
As an employer, we strongly believe in recognising and rewarding outstanding performance in all our staff and have an excellent reward and recognition scheme in place which includes financial bonuses and lieu days.
There is a warm and friendly atmosphere that exists throughout the college making it an exciting and enjoyable place to study and work. We have lots of great benefits to offer staff and we always have plenty going on, whether it be our annual Well-being Day, Christmas party , coffee mornings or social gatherings.
Why not consider joining an outstanding team!
New College Pontefract is the founding member of New Collaborative Learning Trust, working with sister colleges New College Doncaster and New College Bradford. For further information on the trust, please visit https://nclt.ac.uk/
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