IT Support Apprenticeship

Through our programme, you will work as an IT Support Assistant as part of the school support workforce. You will work on-site providing technical support and advice to pupils and teaching staff.

You will be part of the School IT Team and provide technical support to pupils and teaching staff. Day-to-day, you will perform routine ICT tasks and contribute to the smooth running of the IT network.

At the end of your apprenticeship you will achieve the nationally recognised ITQ qualification, as well as valuable work experience, that will provide you with the best chance of being offered a full-time role within the school or any organisation requiring IT support. A newly qualified IT Technician can earn between £18,000 and £22,000 per annum.

Below is a summary of your key roles and responsibilities;-

• Provide technical support and advice to pupils and teaching staff in the use of ICT equipment.
• Perform routine ICT tasks.
• Manage small projects.
• Facilitate the smooth running of the network by undertaking reasonable tasks as required, including some administrative tasks.
• Support the school's internet, email and virtual learning environment.
• Support the day-to-day running of the curriculum/admin network in collaboration with the Network Manager.
• Provide support and maintenance for network hardware and software, including classroom support.
• Support children with special educational needs to access the ICT curriculum.
• Provide technical support for curriculum and school events
• Report faults to the Network Manager as required.
• Support in-house training when required.
• Attend meetings when required.
• Comply with the policies and procedures relating to child protection, equality and diversity, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.

Desired skills

• Willing and able to complete all learning and assessment requirements of the relevant framework 
• Able to establish good working relationships with staff, pupils parents and outside agencies 
• Able to use own initiative to support the existing ICT structure

Personal qualities

• Ability to travel to work, NW7 3HS 
• Passionate to work with children with special needs

Qualifications required

• Hold GCSE Grade C or above in English and Maths or equivalent.

Training: Level 2 Diploma in IT, Software, Web & Telecoms Professionals, Employee rights and responsibilities, Functional Skills (if required)
Contract Term: 60 weeks
Contract Type: Intermediate level apprenticeship
Salary: £102.00 per week

Northway School is a special school in the London Borough of Barnet catering for over 95 students with a range of learning difficulties, particularly in the Autism spectrum. Please visit our website to find out more about the school and it's ethos: http://www.northway.barnet.sch.uk/Northway_School/Home.html

Application Contact: Kate Wardle, Email Kate.wardle@nationalschoolstraining.co.uk

Closing Date: 03.02.2017
Job Start: 04.09.2017

Northway School
1 The Fairway
London
NW7 3HS