IT Support

IT Manager – Job description

As the IT manager, you will work closely with the rest of our team to ensure that our school is using the most up-to-date technology.  To run and support all aspects of both the academic and non-academic functions. We are seeking an IT manager who will be responsible for ensuring that the hardware and software used by the school is compatible, secure, and scalable. You will also be responsible for managing our network, cabling and providing support for the pupils and staff.

Responsibilities

Below are the majority of responsibilities, but the list is not exhaustive as we expect the person to grow themselves and the role:  

• Manage a diverse team

• Be fully responsible for the network being able to diagnose and fix faults

• Be part of the Admin leadership group and promote safe use of systems, hardware and software.

• Plan and oversee the installation and maintenance of computer systems, hardware, cabling and networks

• Assist the academic staff with leading and training staff

• Where possible to support the teaching of our pupils

• Develop and implement policies related to network security, disaster recovery, and IT infrastructure

• Analyse resource utilisation and develop strategies to optimise performance

• Establish, measure, and define IT goals and maintain an IT roadmap

• Monitor and analyse the success of IT initiatives and projects and continually develop, evaluate new technologies and tools for the school

• Implement and direct the activities of the help desk to ensure the IT needs of users are met

• Manage development projects to integrate new technologies into existing systems

• Perform ongoing support and maintenance of all hardware, software, and network components

• Monitor and develop both the security and user policies to protect school information and resources

• Be directly responsible for the IT budget

• Create a plan of improvement and suggest alternative solutions for the capture, safety and integration of highly sensitive data that is currently on a UK mainframe

Qualifications and Skill Sets

• Bachelor’s degree in IT, computer science, or a related field

• A minimum of 3 years of experience in IT middle management or academic related field

• Strong teamwork and communication skills

• Strong troubleshooting and problem-solving skills 

• Knowledge of education industry-standard computer hardware and software systems

• Experience with network administration 

• Experience managing on-premises servers, storage networks and network-attached storage

• Familiarity with our software platforms including all Microsoft products

• School experience would be an advantage but not essential