IT Support Specialist
Runnymede College
Spain
- Quick apply
- Salary:
- Competitive for Spain - depends on qualifications and experience.
- Job type:
- Full Time, Permanent
- Start date:
- Immediate - May 2024
- Apply by:
- 17 May 2024
Job overview
Runnymede College is a private non-denominational British school in Madrid offering a British education to boys and girls of all nationalities from the age of two to eighteen. The education offered follows the British National Curriculum.
Founded as a private school in September 1967, the primary school was inaugurated in 1987, and since 1990, the whole School has been located in La Moraleja, in the north of Madrid. The School is currently being restructured and from September 2024 will be divided into Pre-Prep (Pre Nursery to Year 3), Prep (Years 4 to 8) and Senior School (Years 9 to 13). The new structure has meant creating additional posts of responsibility and numerous opportunities for professional development and promotion have arisen.
The school is looking to recruit an IT Support Specialist for an immediate start.
Key responsibilities
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Daily check of the operation of printers and photocopiers and resolution of incidents in this regard.
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support to school staff and pupils
- Troubleshooting and resolving technical issues in person, remotely and by telephone
- Responsible for monitoring the resolution of incidents. Generating the necessary reports for quality control.
- Maintaining and updating documentation (inventory)
- Training users on new systems and software
- Microcomputer management iPhones, iPads, teachers' computers, projectors, interactive whiteboards, apple tvs
- Analyse staff needs, identify vulnerabilities, and boost efficiency and accuracy
- Support in ordering materials from IT suppliers
- Control of the correct execution of backup copies on computers
- Monitoring the correct distribution and installation of antivirus in all workstations and servers.
- Monitoring the correct distribution and installation of operating system patches on all workstations and servers
- Installation and enrollment of equipment due to new additions or replacement of equipment with new ones.
- Hardware Repair Management
- Router configuration, Cisco/Meraki, service management, external connections, Hardware
The successful applicant will have:
- Experience in IT support or a related field is beneficial (desired - at least 2 years experience in a similar role)
- Strong problem-solving and analytical skills
- Able to prioritise and make decisions
- Excellent organisation, planning and project management skills
- Quick to adapt to change, flexible
- Customer Service focussed
- Excellent communication and interpersonal skills
- Bilingual English/Spanish
- Ability to work independently and as part of a team
- Experience use the following tools - Mac work environment iSAMS, JAMF, Apple School Manager, Meraki, Google Classroom, Filemaker, Box, Slack, Wordpress.
Please complete the TES online application form and attach a copy of your CV and cover letter, along with names, (including telephone numbers) and email addresses of two referees.
Final date for applications - Friday 17th May 2024
Only shortlisted candidates will be contacted and first round interviews will take place via Zoom on a rolling basis. The final round interview will be held face-to-face at Runnymede College in Madrid. The School reserves the right to make an appointment before the closing date if a suitable candidate is found. If you have not heard from us within six weeks of submitting your application, please assume you were unsuccessful this time.
We are an equal opportunities employer that is committed to diversity and inclusion in the workplace. Hiring decisions are based on skills, experience and attributes required for the role. We welcome applications from all suitably qualified persons.
Runnymede is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including check with past employers and ACRO Criminal records Office.
About Runnymede College
Runnymede College is a private school that provides a British education for English-speaking students of all nationalities who are resident in Madrid.
The aims of the School are:
- To provide an all-round, academic, liberal humanist education to all students regardless of their sex, race, religion or nationality. There is no religious instruction.
- To help each child to maximise his or her potential, whether intellectual, artistic or physical, by expecting high standards and using methods appropriate to achieve this. Health education is an integral part of the curriculum but also part of the way of life of the School. Smoking is forbidden.
- To encourage positive social attitudes: respect and consideration for others, of all ages, whether younger children,classmates or teachers, visitors, ancillary staff, secretaries or dining-room staff, grounds men, etc. Good manners and personal cleanliness and appearance are considered very important.
- To encourage an international outlook, awareness of and respect for the different cultures represented among the students.
- Special importance is given to helping students derive the maximum advantage from living in Spain. All students receive classes in Spanish language and where suitable literature, history and geography up to Year 11. This will be broadened to include Years 12 and 13 over the next three years. Spaniards and those who are bilingual follow courses of language and culture prescribed by the Spanish Ministry of Education and Science.
Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy.