IT Technician

IT Technician 

Location: Surbiton, Surrey

Salary: Competitive (from £24,156 per annum)

Start Date: As soon as possible

Closing Date: 8 :00am. Thursday 3 November 2021

Interviews to be held week commencing: 6 November 2021

Job Purpose: To work with the network manager to maintain a high level of service to users

Tenure: Permanent, Full-Time (52 weeks per year)

Key Responsibilities:   

• Assist with the maintenance and support of the school network and its back-end systems under the direction of the Network Manager    
• Provide support to staff and students in their use of school IT equipment and resources    
• Install and maintain hardware and software as directed by the Network Manager    
• Assist with the deployment of staff and student iPads, including the replacement of faulty or damaged units    
• Assist with the maintenance of the shared iPad resources and ensure that they are fully functional and up to date    
• Support staff and students with the use of online and cloud-hosted resources, including Office 365    
• Provide technical support for the School’s Digital Learning Spaces, which runs on a WordPress Multi-User site (MySQL, PHP and HTML)    
• Manage software and computer image deployment, ensuring that the required systems and software are licenced correctly.    
• Maintain an inventory of hardware and software, including the management and development of the relevant databases    
• Maintain printing hardware and software    
• Check the network for unlicensed software    
• Manage data stored on the network, deleting redundant data where necessary    
• Ensure network and internet security products are operational, up to date and deployed properly    
• Provide technical support to events and assemblies    
• Manage and undertake system backups when required    
• Manage, maintain and technically support any audio/visual equipment around the school, including projectors, sound equipment, Interactive Whiteboards and Interactive Flat Panel Displays    
• Assist with the specifying and purchasing of IT and Audio/Visual equipment    
• Carry out any such duties as may be reasonably requested.

Person Specification

The successful candidate will be likely to fit the following profile:

Qualifications (Desirable)   

• A-Level in Computing or similar    
• MCP/CCNA qualification or similar

Skills   

• Technical knowledge of computers    
• Able to configure computing equipment, given the appropriate information    
• Experience of installing and maintaining applications, such as Microsoft Office    
• Basic knowledge of structured network cabling, equipment and protocols    
• Basic use of Audio/Visual equipment    
• Troubleshoot problems and investigate/provide a solution    
• Excellent organizational, administrative and ICT skills    
• Experience    
• Previous experience in IT Support, particularly in an educational setting, is desirable but not essential

Knowledge – At least some knowledge of the following:   

• Microsoft Windows    
• Microsoft Office/Office 365    
• Apple iOS and OSX    
• Software management and installation    
• Basic Computer Security (Anti-Virus, Encryption, Passwords)    
• Networking basics    
• Audio/Visual equipment and its use (Desirable)

Personal Qualities   

• Willing to take ownership of tasks and to see them through to completion    
• High levels of personal and professional integrity and the ability to exercise discretion and confidentiality    
• Good attention to detail    
• Ability to work occasional evenings and weekends, when required    
• Attitudes    
• A team player    
• A reflective and flexible approach    
• Organized and able to self-direct    
• Ability to think creatively and imaginatively    
• Committed to professional development and show a willingness to undertake appropriate training for this role

For any queries relating to the role or your application, please email:

recruitment@surbitonhigh.com

To apply for this role Click Here: https://unitedlearning.current-vacancies.com/Jobs/Advert/2381615?cid=1567
 

Surbiton High School is culturally diverse and are fully committed to celebrating, respecting and learning about inclusion and diversity throughout the community.

Surbiton High School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. 

Please note that the School reserves the right to appoint at any stage during the recruitment process.