IT Technician

We are seeking a highly motivated IT Technician to assist the IT Services Lead in maintaining and developing the school’s ICT infrastructure. The ideal candidate should be IT literate in all MS Office applications and have knowledge of network management. The successful candidate will play a significant part in providing an efficient and effective customer service and problem solving facility school wide, and will be one of the first lines of support for school staff, as well as students. 

The candidate will be working closely with the IT Services Lead to maintain the smooth day-to-day running of the school computer system and associated hardware, software and peripherals for network and standalone machines, servers and laptops.

Main Duties and Responsibilities

To be an effective and enthusiastic member of the existing IT Team giving support to Team Members, Staff and Students. 

• Provide effective first and second line support to end users within the School.

• Assess and record incoming support requests and prioritise work according to timescales and processes.

• Proactively monitor the School IT systems and take the necessary action where required.

• Assist in the management of user accounts.

• Assist with the maintenance and deployment of hardware devices.

• Installation of software and troubleshooting as required. 

• Provide training and guidance to end users where required. 

• Take direction from the IT Services Lead in order to facilitate both excellent service delivery, technical solutions, and infrastructure maintenance.

• Promote safe and responsible use of the internet including social media, and report any instances of inappropriate usage to the IT Services Lead or DSL.

• Engage in training or learning opportunities to further develop skills and knowledge in key areas.

• Assist in the auditing of IT equipment and carry out appropriate inventory checking as required keeping the asset register up to date.

• Assist with the uploading of content to the school website and other cloud-based solutions.

• Undertake other duties as requested by the IT Services Lead in accordance with the changing needs of the organisation. 

About Us

Newstead Wood School is a highly selective girls’ state secondary school, with a co-educational Sixth Form. The school is heavily over-subscribed. Students here achieve the highest academic standards whilst also benefitting from exceptional pastoral care. Our school badge, with its symbol of the acorn and the motto Fortitudine Crescamus, meaning ‘may we grow in strength’, symbolises the idea of growth, both for the school and for the individual.

We are a diverse and inclusive school with a wide catchment area. We pride ourselves on an excellent range of extracurricular opportunities to complement our academic courses. The vast majority of our students' progress to Russell Group Universities at the end of our Sixth Form. We are exceptionally proud of our students. They are bright and happy young people who enjoy being at school, each bringing unique talents to our community. Newstead students have freedom and security to be themselves, and many opportunities to follow their interests and aspirations. We know them as individuals and support them to grow as thinking young people and active citizens, ready to take positions of responsibility and leadership on leaving school.

Our lessons move at a fast pace and students are routinely challenged in their thinking. All of the Sciences are very popular and students come to their lessons with high expectations and a desire for active and complex learning.

Newstead Wood is situated in Orpington in the London Borough of Bromley and there are excellent rail links to both London Bridge and Victoria Stations.

Part of United Learning

We are part of the United Learning group of School which encompasses primary, secondary, all-through, state and independent schools. All staff benefit from pay scales higher than the National Pay Scales and 8 CPD days per year. All staff are enrolled into the PerkBox rewards scheme and have access to funded MA’s and high level CPD. We operate a thriving Talent Management programme and colleagues have the opportunity to work with and learn from colleagues across the group.

Applicants are encouraged to apply promptly, as we may call candidates for interview at any time and close the advert early.

The closing date for applications is midday on 19 August 2022.

If you are interested in applying for this position, please complete the on-line application. Further details of the position can be found on our website or by e-mail to: recruitment@newsteadwood.co.uk

Newstead Wood School is an equal opportunities employer and requires enhanced DBS clearance as part of its commitment to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.  We particularly welcome applications from BAME candidates as they are currently under-represented at our school.