IT Technician

37 hours per week, 52 weeks

Fixed term contract until 31/8/18

Do you have proven IT experience, great customer service skills and a passion for continual learning and development?

New Rickstones Academy is graded ‘Good’ and has a state of the art new building offering fantastic facilities for both students and staff alike. As a new build, the academy benefits from significant investment in IT infrastructure.  We have a range of different systems running on our network including Windows and Mac OSX and the academy uses Google Apps for Education extensively to complement internal networks. The academy works closely with our sister academy, Maltings Academy, also in Witham, We have over 500 devices at each academy, including desktops, laptops, Apple Macs, iPhones & ChromeBooks, technology is essential in the day to day running of the academies. We also have a VoIP telephony system.

Reporting to the IT Systems Manager, you will be part of a small team responsible for providing frontline support for students and staff to ensure that academy IT systems are fully functioning at all times, maintaining IT Service Levels. Depending on your experience there is also the opportunity to contribute to the development of the Academy IT provision, supporting the IT Systems Manager and deputising in their absence. This is a position in which you can grow and develop, working closely in plans to develop the networks. The IT Support service is open 8am - 4pm Monday- Thursday and 8am - 330pm on Fridays. There may be occasional out of hours support and call outs for emergency situations.  

We actively welcome applications from IT professionals looking for their first position after training, as well as from experienced colleagues looking to develop their career further.

This role is based at New Rickstones Academy but you may also be required to work Maltings Academy on occasions as all new staff contracts are to work across both academies.

Visits to the academy are welcomed. For an informal discussion about the post and if you wish to arrange a visit, please contact Jim Gavin, IT Systems Manager on jgavin@newrickstonesacademy.org / 01376 512 911 x1506. 

Please refer to the job description and person specification before making an application. Carefully consider the ‘Supporting Statement’ section on the application form and explain clearly how you match the essential criteria detailed in the person specification.   Please also ensure that as part of your application you include professional references with business contact information covering your last two employers.

In line with our safeguarding practices we are unable to accept CV's. 

Closing date:  Wednesday 31 January

Interview date:  Tuesday 6 February 2018

Start date: As soon as possible

New Rickstones Academy is a key member of Academies Enterprise Trust (AET), a multi-academy sponsor which aims to provide the opportunity for all young learners to fulfil their real potential, broaden their horizons and become active, prosperous and successful citizens in the world around them.  In each of the AET academies, you will benefit from visionary, inspirational and dynamic leadership and be empowered to develop your own skills with access to world-class CPD and Talent Management programmes.  Benefits include a Health Cash Plan, Local Government Pension Scheme and Childcare Vouchers. Academy staff also receive discounted membership at Witham Leisure Centre.

For further information on this position and to make an application please click apply on the TES advert.

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Each of the academies within the AET is committed to safeguarding and protecting the welfare of children and expects all staff and volunteers to share this commitment.  An Enhanced Disclosure and Barring Service Certificate will be required for all posts.

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