Learning & Development Administrator

Learning & Development Administrator

Location: Remote/home based

Salary: £25,272 to £27,331.20 dependant on experience

Hours: Full-time 40 hours per week

The Aurora Group 

We’re the sixth-largest provider of specialist educational services in the country, supporting over 900 children and young people, and employing over 1,000 staff. 

Due to internal promotion; we’re currently looking for a Learning & Development Administrator, to support the efficient, effective and accurate administration and reporting of digital and non-digital learning processes in line with company policies and procedures and regulatory requirements.

Key Responsibilities: 

• Monitor and respond to day to day ‘standard’ issues and inquiries from Moodle email in box
• To have a reasonably in depth understanding of Moodle learning platform, and be able to change information and generate reports as required.
• To escalate and work with Digital Learning Lead on non-standard Moodle issues, liaising with platform supplier with regards to actions and responses as required.
• When required to, work alongside wider internal teams to resolve internal system issues that affect Learner outcomes.
• To liaise with service teams across our operational sites to collate specific non-digital learning information, recording and reporting effectively.
• Working alongside the Head of Learning, to liaise with 3rd party suppliers to deliver effective good value learning outcomes.
• Working alongside the National Training Centre Manager to support awarding body requirements, this could include booking rooms, registering learning with Awarding bodies, issuing and recording certification, managing learning invoicing, minute taking in standardisation meetings, work alongside Centre Manager to coordinate requirements of external inspections.
• Work with wider L&D team and operational teams to collect information for case studies and newsletters.
• Where required, work alongside wider L&D team to support general administration tasks.

Successful candidates are likely to demonstrate:  

• Good level of Literacy and Numeracy to GCSE grade 5 or above.
• Good level of ability in Microsoft Office packages such as Excel, Word, Outlook, Powerpoint
• Interest in and ability to learn and use L&D Systems (Moodle)
• Excellent interpersonal and communication skills with ability to communicate at all levels with confidence (verbal and written)
• Experience of administration, ideally within an L&D/HR setting (but not essential)
• Ability to take accurate notes
• Have an enquiring mind and initiative to seek answers
• Highly organised
• Ability to deal with matters confidentially and in line with data protection requirements
• Resilient

Benefits and Additional Information

Be part of our successful team and also benefit from a generous package that includes:

• Life assurance
• Pension
• Perkbox - offering high street discounts
• Employee assistance programme
• Car lease scheme
• Fully funded training and qualifications
• Free membership to our Health cash back plan - Claim back money on services such as dental, optical, physio and many more.

How to Apply: 

You can apply online by completing our online application form.  For the full job description liz.hudson@the-aurora-group.com

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer.

This advert could be taken down at any point in time without prior notice if the position is filled. 

Please note that candidates that are shortlisted might be subject to an online search.