Lettings Caretaker

Job Description

We are looking for reliable, enthusiastic Lettings Caretakers to liaise with clients, delivering a professional and enjoyable leisure experience in a casual role.

Locations available:

• Leicester
• Bristol
• Bishop's Stortford

The Lettings Caretakers will report to the Head of Business Services and will be responsible for holding keys to the Trust, opening and closing the facilities, and managing bookings and equipment.

An ideal candidate will be passionate about delivering excellent customer service and delivering solutions to problems that may arise during bookings and available to work evenings and weekends.

The number of working hours may also increase or decrease depending on the amount of use taking place at the Trust during community lettings periods. All duties and responsibilities are subject to review.

What will you do?  

• Holding keys to the premises.  
• Opening the premises before scheduled bookings and ensuring safe closure of the venue at the end of a scheduled booking.  
• Maintaining equipment.  
• Ensuring facilities are clean, tidy and presentable before any bookings.  
• Checking the facilities after any bookings to ensure they have been left at the expected standard and resolving any issues.  
• Providing First Aid equipment in the event of an accident.  
• Delivering excellent customer service at all times.  
• Resolving customer queries or complaints.  
• Ensure you are compliant with the academies policies.  
• Other duties within the competence of the post holder, as may be reasonably required by the company.  
• The successful candidate will be expected to be in sympathy with the unique ethos and vision of the School – following closely the expected behaviours laid out in the Ethos Handbook.

For a more comprehensive list of the job responsibilities, please download the Job Description.

What are we looking for?  

• Experience working in a customer focussed environment  
• A thorough practically based understanding of premises maintenance issues  
• An understanding of health, safety and security issues and relevant legislation affecting schools  
• Be willing to work on a shift/rotational basis which includes weekends  
• An ability to establish good working relationships

Please see the Job Description for more information on the essential criteria and skills required for the role.

Why should you apply?

You will be working in a fantastic environment. Avanti exists to help each person become a well-rounded human being through intellectual, moral and spiritual growth, and so make the world a better place.

Further information

Pre-employment checks

Avanti Services Limited is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks.

Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks.

Diversity and Inclusion
We want to make sure we are attracting the widest possible range of people and ensure that they are accepted, understood and treated equally when they work here. This means we will work hard to understand that each employee is unique and ensuring that individuals or groups are not treated differently or less favourably on the basis of specific characteristics.

Such characteristics include (but are not limited to) age, disability, gender including transgender, race, religion, sexual orientation, marital status, and how the school supports pregnant women and new parents.