MIS Operations Manager

About the Role 

Morley College London is seeking an MIS Operations Manager to lead the day-to-day functions of the Management Information Services department and provide the highest level of service to our staff and students. This role is responsible for overseeing the pivotal MIS helpdesk, timetabling, examinations, and statutory returns teams, whilst serving as the lead deputy for the Director of MIS. Our data isn’t just numbers - it’s at the heart of student success, effective staff working practices and the future developments of our college, so this role will ensure that college data is accurate, clean, and compliant with funding and audit regulations to safeguard the College’s future.

As a manager, you will provide direct leadership and performance management for:

• Team Leader: Assessment and Examinations

• Team Leader: Funding & Curriculum Planning

• Three MIS Helpdesk and Timetabling Officers

Key Responsibilities

• Operational Management: Manage the MIS Helpdesk and Timetabling functions, providing 2nd line support for complex cases and maintaining high service standards through a service-minded team culture.

• Data Integrity & Compliance: Ensure all college data meets funding agency requirements and is prepared for internal and external audits.

• Curriculum Planning: Work with senior leadership, including the Chief Planning and Data Officer and the CFO, to coordinate timely curriculum reviews and course planning cycles.

• Staffing & Payroll Support: Lead the auditing of timetabling information, particularly for 16–18 study programmes, to ensure teaching activity is accurately recorded on UNIT-e for tutor pay.

• Process Improvement: Devise and document new procedures to improve college operations and provide training guides for non-MIS staff.

• Examinations Support: Support the Assessment and Examinations Team Leader in managing student registrations, exam conduct, and results notification.

About You

We are looking for a analytical and service-minded leader who can translate complex data and processes into clear information for a variety of audiences.

Key Requirements:

• Leadership: Proven experience managing teams and driving performance in a busy operational environment.

• Expertise: A strong understanding of college curriculum structures and educational funding requirements.

• Technical Skills: Highly numerate with excellent attention to detail; experience with UNIT-e is highly desirable.

• Education: A degree or equivalent, ideally in an information management-related field.

• Communication: The ability to build productive relationships across college teams (Finance, HR, Academic teams, etc.).

About Morley College

Established in 1889, and with our roots stretching back even further, Morley College London is one of the country's oldest and largest specialist providers of adult education. We provide long-term, sustainable and affordable programmes of lifelong learning across three centres – North Kensington, Chelsea and Waterloo – including 16-19 provision at North Kensington and Chelsea.

As well as joining a creative, innovative leading London College focused on social justice and providing excellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London:

• Generous annual leave allowance (30 days) plus Bank Holidays

• Christmas closure period

• Excellent pension scheme with generous employer contributions

• Access to an employee retail savings platform, offering significant discounts at most major retailers

• 100% discount on the cost of undertaking a Morley course of your choice

• Season ticket loans and cycle to work scheme

• On site cafeterias

• A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more

• A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues

How to Apply

Closing date: 27th April 2026 at 9:00am

Please download the job description and application form below. Please email your application to recruitment@morleycollege.ac.uk

Please note that applicants should apply using the application form and CVs will not be considered. We are happy to accept applications in alternative formats from applicants, who, for reasons of disability, may find it difficult to fill in our standard form. Please contact the People Operations team by e-mail at recruitment@morleycollege.ac.uk for further details. If you wish to apply for more than one job you will need to complete a separate application form for each position.

Important information

Morley College London is committed to safeguarding and promoting the welfare of children at all times. As such we undertake safeguarding checks on the suitability of all prospective staff, including their online presence and social media accounts. It is a requirement that all successful candidates disclose all social media platform accounts that they hold.