Music Production, AV and IT Support Officer

This is an exciting opportunity for a Music Production, AV & IT Support Officer to work with some of the country’s most gifted musical students.

The Purcell School is home to two state-of-the-art recording studios, dedicated audio production rooms, and multiple computer suites equipped with a mixture of Apple iMacs, Windows PCs and Chromebooks.

We use a wide range of software and platforms on a daily basis, including Google Workspace,  Logic Pro, Final Cut, Pro Tools, Microsoft Office, Sibelius and Dorico; underpinned by an industry standard virtualised Windows Server-based network. 

We have two main performance areas, each equipped with automated recording and PA systems, interconnected with an array of both analogue and IP-based Dante/NDI infrastructure. In addition, several of our teaching rooms are linked directly to our studios, making it possible to record a range of the highest quality pianos and other instruments.

Through a wide range of creative projects and courses, students are taught how to use the studios and computers for multi-track recording, mixing, sampling, sequencing, arranging, electro-acoustic composition, film composition, producing and sound engineering. In all subjects, students use IT as a daily learning and creative tool; making a reliable and dependable technology infrastructure absolutely essential.

In this varied role, you will be an integral part of the team, facilitating the smooth running of the AV facilities and assorted networked technology across all areas of the school, including our Music Department, recording spaces, class teaching rooms and offices.

You will undertake a challenging but fulfilling mix of classroom technology support, hardware and software troubleshooting, course and performance-related recording and editing,  whilst also assisting with general IT Network support, maintenance and various exciting project developments. 

JOB SPECIFICATION

The Purcell School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

JOB TITLE: Music Production, AV and IT Support Officer

Reporting to the Head of Music Technology and IT Network Manager.

Ultimately, all support staff report to the Bursar.

This job specification sets out the main duties of the post at the time of drafting. Specific responsibilities are as follows:

MAIN AREAS OF RESPONSIBILITY:

•  To maintain the studios, computer suites, PA and AV systems
• To service and upgrade all Music Technology and Music Department equipment
• To manage the recording and editing of student performances and concerts (including filming and live-streaming), for examination / competition / archival purposes
• To provide live sound and general AV / technical support for internal and external concerts & events
• To liaise with the IT Network Manager in maintaining and updating all computers and network connected devices, with particular emphasis on servicing the Apple Mac suites and their interface with the main network
• To support technology-dependent teaching, learning and examinations, throughout the school
• To aid in the maintenance of school-wide IT equipment
• To assist the IT Network Manager with day-to-day administrative tasks and improvement projects
• To ensure the secure storage of all department equipment
• To maintain inventory of all AV, Studio and Computer equipment
• To manage the use and loan of studio equipment and IT hardware
• To maintain records of department finances
• To oversee the ordering / resale / budgetary recharging of media, consumables and spares

PERSON SPECIFICATION

Experience and Knowledge:

A post A level qualification in any music technology specialism, computer studies or equivalent

Knowledge of a wide range of audio equipment and software

Experience of working in an educational setting and/or in a “1st line” support role (desirable)

A particular interest and ability in Sound Engineering, audio visual equipment and computer technology

Some knowledge of Microsoft Active Directory, and Apple/Microsoft software deployment tools (desirable)

Experience of making live audio and video recordings

A record of excellent attendance and punctuality 

Excellent knowledge and understanding of the concepts and skills essential for student success 

Ability and Skills:

Exceptional IT skills, particularly Apple Mac computers, Microsoft Windows and networking concepts

Knowledge of a range of software, especially Logic, Pro-Tools, Google Workspace and Microsoft Suite

The ability to engage with young people and develop positive and meaningful working relationships

Experience of live engineering (desirable)

Understanding of relevant Health and Safety procedures

The ability to work independently, take initiative and solve problems

Excellent planning and organisation skills with the ability to handle competing demands on your time

Strong interpersonal skills with the ability to communicate effectively with students and colleagues

Ability to work under pressure and to meet deadlines with a high level of organisation and efficiency 

Full clean driving licence (desirable)