Nursery Administrator/ Receptionist (Part time job share)

About Hazelwood School and Nursery

Hazelwood is a friendly vibrant independent Prep School and Nursery. The nursery caters for children between the ages of 9 months and 4 years. 

It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children

Hazelwood is committed to safeguarding the children within its care and the successful candidate will be required to obtain an enhanced DBS Certificate, through Hazelwood, prior to starting work. 

Hazelwood School and Nursery upholds British values.

Job Description

We are looking to appoint a Part Time (Job Share) Nursery Administrator / Receptionist.

The position is for 2 days per week, Monday, and Tuesday 8am -5pm.

Role Purpose

As the face of our nursery, the Nursery Administrator plays a crucial role in providing excellent customer service to parents, visitors, and staff. This multifaceted position involves managing various administrative tasks, handling inquiries, coordinating events, and ensuring efficient communication within the nursery community.

Main Responsibilities

• Serve as the primary point of contact for in-person visitors, emails, and phone calls, directing inquiries to the appropriate staff members.
• To ensure that the reception is kept tidy, professional and welcoming and to be the point of contract for when the parent workspace is open. 
• Manage general inquiries via phone and in person, providing information and assistance as needed.
• Maintain the school diary on the Family app, updating it with relevant events and activities.
• Communicate with parents, as directed, via Family and My School Portal, sharing important information and upcoming activities.
• Issue fobs to new starters and visitors, ensuring secure access to the premises.
• Order and maintain stationary and room resources as directed by the Nursery Manager.
• Print and distribute annual pupil reports to parents.
• Coordinate catering and room bookings for all nursery events.
• Post messages to all parents on the family app, keeping them informed about nursery news and updates.
• Handle filing of parent and pupil paperwork, including scanning and archiving pupil records.
• Liaise with other sites for cross-site events, matters, and transfer of pupil files.
• Manage incoming and outgoing mail efficiently.
• Send out weekly room planning updates via the family app.
• Set up and maintain pupil files, ensuring accuracy and completeness of records.
• Utilise PASS for mail merge and letter distribution to parents.
• Provide support to the management team during parent appointments.
• Maintain sufficient stocks of admissions documents.
• Serve as the designated Fire Warden for the reception.
• Complete new starter checklist as part of induction.
• Update and maintain staff lists.
• Support classrooms with laminating and printing tasks.
• Assist with parent contact regarding child absences.
• Update and maintain staff car registration details.
• Organise new parent room representatives and facilitate communication.
• Maintain all parent notice boards with current and relevant information.
• Complete agency checklists and ID requirements as needed.
• Support the management team with Open Mornings and other events.
• Manage and organise the central resources room, ensuring tidiness and accessibility.