Operations Assistant

Do you want a career that makes a difference to a Trust of Schools? Required as soon as possible, a fantastic opportunity has arisen for an enthusiastic, can-do attitude person to support our Operations team.

Job Overview

The Operations Assistant works alongside the Director of Operations and the Regional Operation Managers as part of the central team to manage the central Multi-Academy Trust services, setting priorities in-line with the Trust’s strategy and school requirements.

This position is responsible for the smooth administration and operation of the key support services across all the Trust sites to ensure the local delivery of IT, procurement and site management.

The role requires a highly developed administrative and organisational skills, outstanding people skills, a passion for efficiency and an attention to detail.

The role is based at our office in Hammersmith, West London.

Responsibilities

1. Estates Administration

• Ensure that all documentation is stored in the correct folders in Sharepoint including:

• Supporting Regional Site Managers to ensure that we receive competitive quotes for all works carried out on the Trust sites in compliance with our purchasing policies.

• Maintaining the register of approved suppliers.

• Ensure that annual maintenance reviews are booked in (HVAC, boilers, Fire alarms etc).

• Ensure that asbestos and hazardous substance registers are kept up to date.

• Work with Site Managers/Regional Operations Managers to enable the scheduling of maintenance at our sites.

• Take minutes as requested at any operational meeting in particular estates and Health & Safety meetings.

• Work with the Operations team to ensure that there is a trust wide estates management system.

• Ensure that the asset register is kept up-to date.

• On request, provide data for governors and head teachers.

• Liaise with school administrative staff to ensure data is captured and scheduling is smooth.

• Ensure that we have received all relevant DBS information for contractors.

2. Operational Administration

• Assist the Regional Operations Manager (IT) in liaising with the IT provider to make sure that day to day IT services are managed professionally and issues resolved as swiftly as possible.

• Assist the Regional Operations Manager (H&S) to liaise with external H&S contractors and ensure audits are conducted and documentation shared with Heads and Governors.

• Support the Operations team in delivering administration around the delivery of catering.

• Respond to general operational issues from teachers and other school-based employees on operational matters.

• Ensure that the site tickets are logged and followed up by site team.

• Liaise with the lettings team on any letting related problem.

• Liaise with the communications team on any operational related problem.

• Support the MAT team with administration needs, in particular the Director of Operations and Regional Operations Managers.

This role offers valuable experience in administration within a supportive team environment. The successful candidate will be expected to demonstrate professionalism, attention to detail, and a proactive approach to their responsibilities.

We offer

• Local Government Pension Scheme

• Cycle to Work Scheme

• Employee counselling

• Season ticket travel loan

The closing date for applications is 23.59 on Wednesday 17th December 2025 although candidates are encouraged to apply as soon as possible. The Trust reserves the right to commence or complete the interview process at any time prior to the closing date.

Interviews will be held as soon as possible on receipt of application

Please note that CVs alone will not be considered due to the School’s Safer Recruitment Policy.

Equal Opportunities

The Knowledge Schools Trust is an equal opportunities employer. The Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

The Knowledge Schools Trust is fully committed to the principles of equal opportunity, diversity and inclusion. We want to attract and retain the very best staff in all areas of the Trust, ensuring our staff body reflects the diversity of our students and local community.