Part-Time School Receptionist/Front of House

Banstead Preparatory School is a co-educational prep school and nursery, educating around 250 girls and boys aged 2-11. Set on the outskirts of the village of Banstead, Surrey, there are good transport links to London and the South East. 

Our state-of-the-art facilities enable us to offer the broadest range of opportunities as part of an engaging, innovative and exciting curriculum, helping us to set the highest possible ambition for every child, and get the best from everyone.

Education with character is the ethos that sits at the very heart of our school and forms the core of what we believe. There’s more to a good education than learning – we work to develop our children’s characters, build their tenacity, foster courage and above all, inspire them to achieve excellence.

Banstead Prep isn’t a feeder for any particular senior school, we work to help parents identify aspirational but realistic school choices. We prepare the children through broad curriculum teaching within the normal school timetable to ensure every child leaves us for their senior school of choice feeling valued, prepared, confident and ready to thrive.

• Reporting Line       Office Manager
• Tenure:             Permanent Role. Part Time (Term time only, a week of INSETs additional work in the holidays totaling 37 weeks)
• Start Date:           31 October 2022
• Hours of Work:       Monday - Friday: 7.45am – 12.30pm

Key Responsibilities:

Safety and Security

• Ensuring the safety and security of all children on site
• Ensuring the security of the site at the front entrances during working hours
• Acting as the first point of contact for visitors to the school
• Ensuring visitors are signed in and registered at Reception in accordance with the school’s security policy 

General Duties

• Answering the telephone promptly and professionally and fielding calls appropriately and confidently
• Assisting parents, pupils and staff with ad hoc queries with confidence
• Keeping abreast of events within school via the school calendar and parent communications to be able confidently answer any arising queries
• Supporting lettings users when necessary
• Providing refreshments to visitors when required
• Ensuring lost property is returned to the owner
• Ensuring the school phone and walkie talkies are charged
• Taking delivery of mail and deliveries and distributing accordingly
• Recording maintenance for the Defib machine
• Sending accurate isams parent communications when required
• Supporting the Office Manager with the roll up
• Understanding the school’s ethos and supporting it
• Keeping the School Office tidy 

Systems

• Confident use of the ParentMail, InVentry and isams systems (training will be given in all systems)
• Ability to assist parents with all school system IT issues
• Recording accidents via the online system and reporting to parents as necessary
• Ensuring all parent communications to the school are recorded on the isams system
• Entering new pupil data on to the isams and ParentMail systems
• Using the InVentry sign in system to book in future visitors and planned events 

Registers and Fire

• Maintenance of all registers and following up absences quickly
• Ensuring staff and visitors are signed in and out, following up if required
• Recording when students and staff go offsite 
• Understanding procedures in the event of a fire
• Supporting the Office Manager in the event of a fire and ensuring fire registers are accurate 

Events

• Assisting with the preparation of tickets and badges for events. Supporting school events and open days as required 

Medical

• Attend a first aid course and deal with any first aid incidents with support of the Office Manager
• Providing medicine to children who require it and maintaining a record
• Maintaining the first aid room, supplies within it and providing supplies for kits around the school
• Ensuring staff maintain their first aid kits
• Creating medical and dietary lists for staff and keeping them up to date
• Creating IHCPs in conjunction with parents and keeping staff up to date 

Other Duties

• Communicate and handover effectively to the other party in the job share
• Providing administrative support to other staff as directed by the Office Manager
• Any other duties as may reasonably be required

Desirable Criteria

• Reception or customer service experience
• Experience in a school or similar busy reception environment
• Experience of school systems
• First Aid Qualification

 FULL JOB DESCRIPTION ATTACHED

You must also have evidence of the right to work in the UK (i.e. Passport or working visa). Applications will be assessed in order of receipt and candidates may be interviewed before the closing date. The School reserves the right to withdraw the position if an early appointment is made so please apply without delay.

Banstead Preparatory School is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful applicants will be subject to an enhanced Disclosure and Barring Service check as well as other relevant pre-employment checks including satisfactory references and medical clearance.  You must have evidence of the right to work in the UK (i.e. Passport or working visa). 

United Learning

We are part of United Learning, a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.

Our schools work as a team and achieve more by sharing than any single school could. Our subject specialists, our Group-wide intranet, our own curriculum and our online learning portal all help us share knowledge and resource, helping to simplify work processes and manage workloads for an improved work-life balance.

As a Group, we can reward our staff better: with good career opportunities, better pay, benefits, and ultimately, the satisfaction of helping children to succeed. We invest in our staff wellbeing. Our academies each have at least eight INSET days per year (with three of those solely dedicated to planning), and an ongoing group-wide wellbeing programme. It's an ethos we call ‘the best in everyone’.

We are working hard to become a more diverse organisation – which is key to our commitment to bringing out the best in everyone. We welcome applications from everyone committed to this ethos and would particularly welcome applications from black and minority ethnic candidates, who are currently under-represented in the Group as a whole. We always appoint on merit. We are open to discussing flexible working options.