Programme Administration Officer

Programme Administration Officer  

Permanent / Full-Time  

London, West End / Hybrid Working  

About the role 

The Fashion Retail Academy are currently in a new phase of growth and we have an opportunity for a proactive and positive Programme Administration Officer to provide an effective, efficient and impactful administrative support to our Delivery team. 

A summary of what’s involved:  

• Provide high quality administration support in relation to our Further Education (FE) programmes.  
• Acting as the first point of contact for the FE team, providing outstanding customer service in responding to student, parent and staff queries   
• Working collaboratively with other administrators within the wider FRA to ensure optimum results.  

About you 

• You’re a customer centric individual with an excellent eye for detail. 
• Possess strong organisation and excellent communication skills. 
• You hold previous experience of working in an administrative role within education setting or similar.  
• You have a working knowledge of best practice in academic administration processes/policies.  
• You can demonstrate strong IT skills and a practical understanding of GDPR.  

Why The FRA?  

We foster a culture where our team members can lean on each other, recognise each other and celebrate together! At the FRA, our students are at the centre of what we do and as a result, we offer hugely rewarding careers – whatever your role at the FRA, you have the opportunity to change a student’s life! If you are looking for a fast-paced and autonomous role where you can really demonstrate your impact, then look no further. 

For more information about us or the role, and reward and recognition package visit our website and refer to the job description and person specification available to download. Please contact our Recruitment team at recruitment@fra.ac.uk for further information or an informal chat about this campaign. 

Next steps: 

Please apply via the FRA's recruitment website

Closing Date: Monday 30th January 2023. Please note, we do review applications as and when they come in. If you wish to apply for this position, early application is advised. 

Diversity Statement 

We welcome applications from individuals from all sections of the community. The equality and diversity information you provide will be strictly confidential to the HR Department and will not be seen by the short listing or selection panel. Applications will be judged solely on the basis of merit.