Receptionist

Receptionist

Contract type: Permanent
Start date: End of August 2026
Hours: 40h

About CFBL

Located in the heart of London in a listed Victorian building, the Collège Français Bilingue de Londres (CFBL) welcomes around 700 pupils from Nursery to Year 10 in a warm, multicultural and nurturing environment.

Rated Outstanding by Ofsted, CFBL delivers a bilingual education based on an enhanced version of the French National Curriculum. The school promotes academic excellence, cultural openness and personal development, preparing students for a wide range of academic pathways, including the French Baccalauréat, IB and A-Levels.

Our diverse and international teaching staff value innovation, creativity and collaboration. If you are passionate about education, enthusiastic and open-minded, we would be delighted to hear from you.

The Role

We are seeking a professional, organised and welcoming Receptionist to join our Administration team. The postholder will play a key role in ensuring the smooth day-to-day running of the school by delivering a high-quality front-of-house service, supporting communication flows, and maintaining safeguarding and security procedures.

Key Responsibilities

Reception & Visitor Management

• Welcome pupils, families, visitors and contractors in a professional and friendly manner

• Manage the front desk and visitor sign-in systems in line with safeguarding procedures

• Maintain a well-presented and organised reception area

Communication & Information Flow

• Answer and manage incoming calls and emails, ensuring timely and accurate responses

• Act as a key point of contact for parents and carers

• Handle pupil absence notifications and daily changes, updating systems accordingly

Pupil Movements & Safeguarding

• Monitor and record pupil arrivals and departures

• Ensure all safeguarding and security procedures are consistently applied

• Escalate any concerns promptly to the appropriate staff

Deliveries & Facilities Support

• Receive, check and distribute deliveries and post

• Coordinate with internal teams regarding deliveries and logistics

Administrative Support

• Provide general administrative support to the school

• Produce enrolment certificates when required

• Support school events and activities

Emergency & Safety Procedures

• Act as a key point of contact during emergency procedures (fire drills, lockdowns, etc.)

• Support health and safety processes and direct concerns appropriately

Person Specification

Qualifications & Experience

• Previous experience in a receptionist, administrative or customer-facing role

• Experience in a school or busy environment (desirable)

• Experience in a bilingual or international environment (desirable)

Skills & Attributes

• Excellent interpersonal and customer service skills

• Strong communication skills in French and good working proficiency in English

• Ability to multitask and remain calm under pressure

• Strong organisational and IT skills

• Professionalism, discretion and attention to detail

• Commitment to safeguarding and confidentiality

Salary & Benefits

In addition to a competitive salary (£27,000–£33,000, depending on experience and profile), CFBL offers: 

• Access to an annual professional development and training programme

• A flexible benefits allowance of up to £2,000 per year

• Discounted school fees for children enrolled at CFBL

• Free balanced meals, freshly prepared on site

• Access to internal courses (languages, yoga, etc.)

• Perkbox benefits programme

• Private health insurance

• Life insurance

• 10 weeks of annual leave

Safeguarding & Child Protection

CFBL is fully committed to safeguarding and promoting the welfare of children and young people. All staff share this commitment.

The successful applicant will be subject to:

• An Enhanced DBS check

• A declaration of non-disqualification

• Verification of two recent professional references

CFBL is an equal opportunities employer and is committed to fostering a diverse and inclusive working environment.

Right to Work in the UK

Please note that applicants must have the right to work in the UK. Unfortunately, CFBL is unable to sponsor visas for this role. 

How to Apply

Please send your completed application to: 📧 recruitment@cfbl.org.uk by May 15, 2026