Receptionist

WEEKLY HOURS: Monday to Friday 8.00 am to 5.30 pm – All year round post

RESPONSIBLE TO: Bursar and Head

POST OBJECTIVE: Acting as first point of contact for all visitors and callers to Derby High School. Ensuring the smooth operation of the reception area and assisting with administration support. Member of the School’s first aid team.

Duties and Responsibilities

RECEPTION

 Welcoming students, parents & visitors to school ensuring all visitors are greeted professionally and sign in and out in line with the school’s visitor policy.

 Informing members of staff when their visitors have arrive and preparing refreshments for visitors.

 Answering telephone calls ensuring calls are answered promptly and callers dealt with efficiently and effectively. Taking accurate messages and answering queries where possible.

 Maintaining diary of all expected visitors

 Maintaining Visiting Speaker Log  Monitoring visitor car park area

 Keeping the reception area clean and tidy and ensuring literature is current and fully stocked.

 Responding to email enquiries or forwarding emails on to the relevant members of staff.

 Managing incoming post/deliveries and distributing promptly.

 Monitoring absence email and reporting pupil absences to relevant tutors.

ADMINISTRATION

 Monitoring and ordering stationery including annual requirements for exercise books etc.

 Managing and ordering student and staff planners.

 Liaising with site team to report maintenance issues.

 Point of contact for the School’s second hand uniform shop.

 Receiving items from parents to be sold in the uniform shop, ensuring items are clean and correctly labelled.

 Keeping uniform shop fully stocked and tidy

 Managing appointment system for uniform shop

 Assisting parents in the uniform shop

 Taking payment for items using the school’s card machine.

 Typing as required

 Proof reading

 Filing absence notes and correspondence

 Populating electronic calendar with school events etc.

 Assisting Registrar during school holidays.

 Ad hoc duties as required – e.g. Decorate Christmas Tree etc.

MEDICAL

 Member of the school’s first aid team.

 Assisting with first aid duties (training can be provided).

 Recording first aid incidents on the school’s MIS

 Administering medication. Keeping medical records updated, ensuring that medications are clearly labelled and securely stored.

Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility for the job.

The post holder is expected to comply with the requirements of Health and Safety, other relevant legislation and school documentation and to understand and comply with the School’s Policy Documents.

HOURS

Hours during term time - 8.00am to 5.30pm (Monday to Friday) with 1 hour unpaid break

Hours during school holidays – 9am to 4pm (Monday to Friday) with 30 minute unpaid break

All year round post with 4 weeks’ holiday, plus bank holidays and school Christmas holidays. Annual leave must be taken during school holidays due to the demand of the role during term-time.

SALARY

Dependent on experience and qualifications.

Job share may be considered.

Applicants are encouraged to apply as soon as possible and may be interviewed before the closing date.

We reserve the right to close this advertisement early if we have received a high volume of suitable applications.

Derby High School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant will be required to undergo vetting checks appropriate to the post and will be subject to an enhanced DBS check. This post is exempt from the Rehabilitation of Offenders Act 1974 (as amended) and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) to assess their suitability to work with children.