Receptionist

Job Title:         Receptionist
Location:         Wetheringsett Manor, Suffolk, IP14 5QX
Salary:             £13,296.38 per annum, FTE term-time only (pro rata for a 6-month fixed-term contract)
Hours:             22.5 hours per week | Monday to Friday
Contract:         Fixed Term – Ending July 2026
Start Date:       February 2026

UK Applicants only. This role does not offer sponsorship.

At Outcomes First Group, we put wellbeing first. That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you work 80% of your hours for 100% of your pay*. Many of our schools have already adopted the 4DWW, with others preparing to introduce it once fully staffed—making now a great time to join #teamOFG.

About the Role

If you’re looking for a role where your work truly matters, this is your opportunity. Wetheringsett Manor School is part of a rapidly growing organisation dedicated to improving the lives of pupils and young people — and we’re now looking for a Receptionist to join our friendly and committed team.

The Receptionist plays a key role in ensuring the smooth day-to-day operation of the school by providing professional administrative and clerical support. You will be the first point of contact for visitors, parents, and external professionals, helping to create a welcoming and well-organised environment while ensuring safeguarding procedures are followed at all times.

Key Responsibilities

• Act as the first point of contact for all visitors, ensuring safeguarding and sign-in procedures are followed

• Provide a welcoming and professional reception service, including hospitality for visitors

• Manage visitor access, including escorting visitors when required and maintaining accurate records for fire safety

• Handle telephone enquiries professionally, taking and relaying messages as appropriate

• Receive and manage deliveries

• Provide administrative support including photocopying, laminating, filing, binding, and document collation

• Maintain inventory and stock relevant to the reception area

• Ensure reception and conference room areas are kept tidy, organised, and presentable

Required:

• Full UK Driving Licence

About the School

Wetheringsett Manor School is a new independent day SEMH School for up to 100 pupils aged 7-18. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life.

Wetheringsett Manor School has gone through significant refurbishment and is based in Suffolk, East Anglia and opened to pupils in November 2020. The Manor House is located in 17 acres of parkland with wooded boundaries and sits on the edge of the village of Wetheringsett. The accommodation also provides several other buildings including a converted stable block, a cottage and two industrial units.

We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them both academically and socially to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live.

We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK’s leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care.

We are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.

Why Join Us?

• Life Assurance

• Pension scheme with options to increase contributions

• “Your Wellbeing Matters” – mental health support and physical health checks

• Flexible Benefits Platform (Vista), including:

  • Health, wellbeing and insurance benefits

  • Hundreds of UK and international discounts

  • Cycle to Work Scheme & Electric Car Purchase Scheme

  • Critical illness cover

  • Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications.

*4DWW subject to successful completion of probation and is not a contractual benefit.

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

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