Receptionist

Receptionist

📍 Location: Doha, Qatar

Sherborne Qatar is looking for a warm, professional, and highly organised Receptionist to be the welcoming face of our school. This full-time position plays a key role in creating a positive first impression for visitors, parents, pupils, and staff, ensuring every interaction at the front desk reflects the school’s values of courtesy, efficiency, and excellence.

The ideal candidate will be a people person with strong interpersonal skills, capable of juggling multiple tasks while maintaining a calm and courteous manner. As the first point of contact for the school, the Receptionist is pivotal in creating a smooth and supportive experience for all.

Key Responsibilities

Front Desk and Visitor Management

• Greet all visitors, staff, and pupils with warmth, professionalism, and a welcoming attitude.
• Maintain the security and sign-in protocols for visitors, issuing badges and informing relevant staff members of arrivals.
• Answer incoming calls, respond to general email enquiries, and route messages promptly and accurately.
• Manage deliveries and post, ensuring items are recorded and directed appropriately.

Administrative Support

• Provide general administrative assistance to the Admissions and Administration teams, including data entry, filing, and record-keeping.
• Support the scheduling of school tours and appointments for prospective parents.
• Assist in the preparation of welcome packs, event registrations, and school communications.
• Maintain an organised and presentable front desk area at all times.

Communication and Coordination

• Handle enquiries with discretion, clarity, and helpfulness—ensuring accurate information is shared.
• Liaise with various departments to relay messages and coordinate internal requests.
• Update and maintain key contact lists, visitor logs, and reception-related documents.

Person Specification

Essential:

• Bachelor’s degree in any field; additional administrative or customer service training is a plus.
• 2+ years of experience in a receptionist, front desk, or administrative role—preferably in a school or customer-facing environment.
• Excellent verbal and written communication skills in English.
• Strong interpersonal and customer service skills with a friendly and professional demeanor.
• Ability to manage multiple priorities and maintain composure in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Punctual, dependable, and detail-oriented.

Desirable:

• Arabic language skills.
• Previous experience in an educational setting.

If you are passionate about providing excellent service, enjoy working in a school community, and bring a calm and cheerful presence to your work — we would be delighted to hear from you.