Receptionist

Receptionist - Aurora Chaldon School

Location: Rockshaw Road, Chaldon, Surrey 
Contract Type: Permanent, term time only
Actual salary: £24,139.67 - £24,818.65 dependant on qualifications and experience Plus £1000 Welcome bonus * 
Hourly rate: £13.51 - £13.89 per hour 
Hours: 40 hours per week - Term Time only - Start time 8.15am - Finish time Monday/Tuesday/Wednesday 4.45pm. Thursday 5pm and Friday 4pm  

Start date: As soon as possible

Aurora Chaldon School  

As part of our growth strategy, The Aurora Group have recently opened a brand new SEND Secondary School in September 2025 in Chaldon, Surrey for young people aged 11-16 who require support with social communication, emotional regulation and sensory processing, typically associated with Autism. All our students have access to a broad and exciting curriculum, allied to the national curriculum, personalised to meet their needs, interests and passions. With a model of small classes, high levels of classroom support and a supernumerary multi-disciplinary intervention team we are able to give students “every opportunity to achieve”.

We are looking to recruit a Receptionist to join our team at Chaldon School. This is an exciting opportunity to join the school at the start of their journey. You will be based at Aurora Chaldon school with a requirement to work out of our satellite site Caterham when required.  

The main purpose of the role: 

The receptionist is the front face of the school, you will be responsible for reception and telephone duties, welcoming visitors, diary management, taking deliveries and supporting the administration team with day-to-day admin tasks. 

To learn more about this amazing school, please follow this link – Chaldon School 

Key duties: 

• To act as the first point of contact for all visitors to the site, following safeguarding processes at all times including checking ID documents and correct signing in and out procedures.  

• Man the desk / Reception at all times. 

• Liaising with office suppliers. 

• Gate control. 

• Identifying the caller’s Requirements for internal and external queries, providing an appropriate response. 

• Receiving, logging, passing on and if necessary, following up messages for colleagues in a timely and effective manner so that visitors are made to feel welcome and that colleagues can be notified about visitors. 

• Copying, collating and distribution of documents, operating and completing basic support activity for a standard copying machine. 

• Operating a computer to access databases and using word processing applications when required. 

• Maintaining, updating, sorting and retrieving a range of records/statistical data, including monitoring/ordering of stationery and office supplies if appropriate. 

• Accurate filing, indexing, retrieving and other related work. 

• Prepare documents, reports and presentations as required. 

• Typing and setting up documents such as letters and reports. 

• Managing post. 

• Diary Management. 

• Support Attendance Management Information System for students.  

• Maintaining the condition of the reception area and arranging for necessary repairs via Maintenance team. 

• Circulation of announcements as required.  

• Assisting and liaising with the Referrals team, receiving and passing on phone enquiries, organising assessment dates. 

Duties will vary, you must expect to diversify and lend a hand wherever is required. Please see the link below for our full job description: 

Job Description – Receptionist 

Skills and Qualifications

Successful candidate qualities: 

• At least 5 GCSEs grade 4 or above to include Maths and English is essential. 

• Excellent communication skills both verbal and written. 

• Demonstrable experience of working in an administrative role. 

• Computer literacy – Excel, Word, Outlook and PowerPoint and ability to use range of databases once trained. 

• Ability to manage own time to deal with multiple tasks.  

• Discreet, confidential and reliable. 

Benefits and Additional Information

What’s on Offer at Aurora?

We believe in supporting you as much as we support the children and young people in our care. Here’s a snapshot of the fantastic benefits waiting for you:

📚 Grow with Us – Training & Development

Learning never stops at Aurora! We offer a wide range of training programmes and career development opportunities to help you build your skills and reach your goals.

💸 Save Money on Everyday Essentials

With the rising cost of living, our Perkbox app helps you stretch your money further:

• Discounts on groceries, phone plans, internet, dining out, gym memberships & more

• Access to our Cycle to Work and Car Scheme

📱 Access to Wagestream – a financial wellbeing app that helps you track earnings, save, get expert money advice, and even access part of your pay early when needed

💰 Competitive Pay & Reward

We regularly benchmark our pay and benefits to stay ahead of the curve. You’ll enjoy:

• Enhanced Annual Leave

• Company Sick Pay

• Enhanced Pension

• Life Assurance

🩺 24/7 GP Access – For You & Your Household

Need a doctor? No problem. Book a phone or video appointment anytime, day or night. This service covers everyone in your household.

🦷 UK Health Cash Plan

Cover everyday healthcare costs like dental and optician bills. You and your children are included in the scheme, and you can upgrade to add your partner too!

🧠 Employee Assistance Programme

Your wellbeing matters. Get confidential support on a wide range of issues, including:

• Freephone counselling (available 24/7)

• Online tools and resources

👯‍♀️ Refer a Friend – Earn £1,000!

Know someone who’d be a great fit? Refer them and get rewarded!
(*Terms apply)

How to apply: 

Please complete an online application form in full, remembering to include all employment and education details.  If you need any assistance or would like any more information, please contact Kirsty in the Aurora Group Recruitment Team at kirsty.wilkinson@theauroragroup.co.uk 

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. 

The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. 

The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. 

This advert could be taken down at any point in time without prior notice if the position is filled.  

Please note that candidates that are shortlisted might be subject to an online search. 

* Welcome bonus is payable in 2 payments - 50% following successful completion of probation and 50% after one year service