Remote Exam Support Coordinator

Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be recognised in the top 10 highest value private companies in the UK by Beauhurst.

In over 24 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.

By joining our award-winning team of over 12,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.

ROLE SUMMARY:

We have an exciting opportunity for an Exams Support Coordinator to join our team working between Abergavenny and Crickhowell, Wales, on a full-time permanent position. The role is a hybrid position, working both online and attending our exam centre office in this area. 

To strengthen our key objectives of quality, student engagement and scalability, we are seeking to recruit an Exams Support Coordinator who will support the delivery of all internal and external examinations as part of our new three-year Education Strategy. The Exams Support Coordinator will support the Head of Examinations for managing entries for student’s exams, including all IGCSEs, A Levels, International Baccalaureate and other qualifications, and leading on communications with parents, candidates and exam boards and managing Special Arrangements where appropriate. The Exams Support Coordinator will also support students and parents in finding local exam centres where appropriate and ensuring the appropriate levels of information are available online and through other InterHigh communications. The Exams Support Coordinator will play an important role in liaising with the Admissions and Operations teams and in managing enquiries from parents and exam candidates. 

The successful candidate will demonstrate excellent administrative and communication skills, expertise, and experience of working in the education and/or examinations sector and experience of working with a range of internal and external stakeholders. The successful candidate will report directly to the Head of Examinations. They will work closely with Heads of Subject and other academic staff, the Operations team, as well as with parents, students, and representatives of awarding bodies. 

About the Exams Support Coordinator role: 

• Location – Hybrid: working from home and attending the exam centre as needed 
• Position type - Full-time, permanent (with probationary period) 
• Start Date – as soon as possible 
• Salary Range - Up to £25,000 per annum, depending on experience and qualifications

KEY RESPONSIBILITIES:

• Assisting with the exam entry process for all candidates through the exam centre, as well as other private candidate centres, including those undertaking qualifications with NEA (Non-Examined Assessments) 
• Ensuring JCQ and exam body processes are followed for all entries 
• Coordinating applications for Access Arrangements for eligible candidates 
• Administering access arrangements and making applications for special considerations following the JCQ and exam body regulations 
• Communicating with all relevant stakeholders (e.g. parents and students) and external bodies regarding the exams process 
• Assisting with the production and distribution of an annual calendar for all exams in which candidates will be involved and communicate regularly with staff concerning imminent deadlines and events 
• Liaising with teaching staff that the necessary coursework and/or controlled assessments are completed on time and in accordance with the appropriate guidelines 
• Maintaining systems and processes to support the timely entry of candidates for their exams. 
• Assisting with the submission of candidates' NEA/controlled assessment marks are, and any other material required by the appropriate awarding bodies correctly and on schedule. 

THE IDEAL CANDIDATE WILL HAVE:

Key Experience / Skills / Qualifications 

• A Level qualifications. 
• Excellent organisational and planning skills 
• Excellent IT skills and experience of working with multiple IT systems 
• Excellent written and communication skills 
• Excellent interpersonal skills and ability to work with a range of internal and external stakeholders 
• Knowledge of the education sector and examinations 
• Ability to work well in teams 
• Ability to prioritise and meet deadlines 
• Ability to work well under pressure 
• Capability to work effectively in dynamic and changing environments 
•  
• Specifically, you will ideally have: 
• Expertise and experience of administering examinations in a school or other educational context 
• Experience and/or knowledge of awarding organisations and regulatory frameworks for administering examinations 
• Ability to troubleshoot problems and find creative solutions with lasting benefits 
• A flexible, highly energetic approach and the ability to thrive in a business with a fast changing, collaborative, delivery culture. 
• Considerable interpersonal communication skills with the ability to form good relationships both internally and externally. 
• The ability to work independently where necessary but in a collaborative team environment where appropriate. 
• An ambition to place Inspired Education’s offering at the forefront of the marketplace. 

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.