Resident Assistant

JOB DESCRIPTION

Contact nelli.janneler@ef.com for details

Job Title Resident Assistant 

Department Boarding/Activities/Welfare

Reports to Head of Boarding/Operations Manager 

Immediate start

Main duties and responsibilities

• Helping to deliver boarding strategic aims and objectives: with a focus on student satisfaction and developing a consistent high-quality boarding provision.

• Assisting in creating a culture of ambitious and continual improvement to the School's boarding provision: maintaining consistently high professional standards, and a friendly and supportive service to students as an ideal parent would; following all relevant policies and procedures; being a positive, visible and active presence on campus.

• Ensuring student welfare and wellbeing, in line with the School's philosophy of personalised all-round care in an academic setting: safeguarding, complaints, emergencies, student concern or student as a concern; promoting safe choices; awareness of students' all-round general health (including mental health), hygiene, and sleeping patterns and striving to ensure that students are happy and their boarding experience is as good as it can be.

• Supporting the academic and wider aims of the School: ensuring students are studying effectively in the evenings and weekends; taking an active interest in students' university ambitions and encouraging co-curricular pursuits.

• Following day-to-day and overnight operational policies and procedures: as directed by the Head of Boarding, Deputy Head of Boarding and/or Operations Manager, all staff and student routines; rewards and sanctions of students; medical matters and ill students dealt with appropriately; maintaining systems for knowing whereabouts of students during all hours outside lessons; discipline, hygiene and good order.

• Supporting Activities Coordinator: assisting and organising regular student social events on campus, attending and supporting weekend trips and daily weekend afterschool clubs. 

• Assisting front-of-house, including some reception duties: answering phone, courier liaison etc.

• Communication: maintaining excellent communication between academic, pastoral and administrative colleagues.

• Contributing to the marketing of boarding: via social media, a periodical boarding magazine sent to parents, etc.; also working with Academy central offices to celebrate boarding life at EF Academy Oxford (videos, etc.)

• Willing to undertake any related task as may reasonably be requested by the Head of Boarding, Deputy Head of Boarding and/or Operations Manager

• This job description may be reviewed at the reasonable discretion of the Head of Boarding /Operations Manager in the light of the changing requirements of the School and in consultation with the post holder.

• The performance of the post-holder is formatively reviewed over the year as part of the School's performance management / appraisal process. Person specification

• Committed to the all-round ethos of an international boarding-school environment, with an emphasis on customer satisfaction; willing to work hard with energy and enthusiasm.

• Innovative, flexible, dynamic, dependable and calm; strong listening, decision-making and problem-solving skills; loyal, independent-minded and pro-active; shows initiative; treats people equally and sensitively; shares knowledge and best practice; ensure confidentiality where required; works effectively with other people by being self-aware; can handle challenging situations if they arise.

• Ability to assimilate and implement as directed regulatory requirements, with appropriate systems and checks; ability to maintain accurate and succinct records.

• Strong organisational, administrative, and interpersonal skills; able to motivate students, and develop excellent working relationships.

• Able to work well in an international environment.

Remuneration:

• Salary: £18,000

• Working hours: 40 hours per week

• Contract: Fixed-term, until end of June 2022 with possibility of extension, subject to 

satisfactory probationary period of one term

• Notice period: one term

• Pension: Stakeholder pension

• Holidays: 40 days per year plus Bank holidays

• Meals are provided when on duty

Pre-employment checks: applicants must be able to provide evidence of having the right to live and

work in the UK and be prepared to undergo an enhanced DBS check