Scheduling Administrator - Hybrid working

Scheduling Administrator - Hybrid working.

We are remote working friendly and support hybrid working. Three to four days working from home.

Responsibilities: The principal purpose of this role is to guarantee the effective scheduling and delivery of Tute’s lessons to ensure efficient use of staff so that customers can benefit of a flexible, high-quality service.

This role contributes to the company’s aim to maximise quality by ensuring that our services operate punctually and efficiently. This is a people-focused role requiring the ability to build and maintain strong working relationships across the organisation, both internally and externally. The post holder will look after core operational timetable delivery for the business, ensuring that the service meets business and customer requirements.

Working in the Tute scheduling department is fast paced and challenging area of the business. Tute has strict SLAs to meet when it comes to processing bookings, so having the ability to prioritise workload and performing well under pressure will set you up to be successful in this role.

You will also work closely with our customers to ensure the compulsory information is completed prior to processing a booking, for example Tute will not process a booking where we do not have a designated safeguarding contact. Therefore, having impeccable attention to detail is also paramount to this role. Tute’s lessons are scheduled in its own platform and a thorough knowledge of this platform will be absolutely essential to be able to work quickly and under pressure.

Full training is given but being able to pick systems up quickly and a desire to suggest development improvements is necessary. Flawless record keeping is also especially important to ensure the success of the other departments within Tute, with every booking ensuring the necessary information is filed correctly and timely will ensure the reporting, quality, finance, and teaching department can perform their duties.

The ability to work as part of a team will also be key to success. To establish and maintain effective communication with all internal and external contacts and liaise between the scheduling and teaching and learning department. You will work closely with many areas of the business, reporting to the Operations Manager but also having regular contact with the Head of Teaching and Learning, and with teachers. Knowing our teachers’ subject specialism is essential as you will manage their lesson schedules and respond quickly to queries.

At times, you will also be required to support additional areas of the business for example, answering the phone, reporting or quality assurance, as instructed by the Operations Manager Tute is committed to safeguarding and promoting the welfare of children and young people and expects all staff and contractors to share this commitment.

Working with Tute is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to possession of an enhanced certificate of disclosure issued by the Disclosure and Barring Service (DBS) and barred list check. Tute adheres to the statutory safer recruitment procedures issued by the DfE. Tute promotes policies of equality opportunity for both staff and students. Tute creates equality in education by bringing the best teaching and learning to all children and young people. It is our expectation that everyone in our team supports our policy to treat all students, staff, and commissioning bodies fairly and equally. closures. 

Application

Please complete the Tute application form and return to: recruitment@tute.com

We are happy to accept a separate letter in support of the application in lieu of

the application form’s supporting statement.

For an informal discussion, feel free to contact Carol Skitt, Head of People,

Culture and Compliance, on 01978 359030 who would be happy to explain more

about Tute and the role.

Please note that we do not accept CVs.

About Tute:

What Tute does is simple: our team of qualified teachers deliver live, online lessons to schools, LAs and non-mainstream settings to fill gaps in the education of children young people. Tute's teachers deliver lessons live in our safeguarded online classroom, providing a rich and flexible curriculum to Key Stages 1-5 in over 30 subjects. Tute teachers are real teachers delivering real outcomes to students across the UK, they just happen to do it online. Tute is an approved Tuition Partner in the Government’s National Tutoring Programme and is growing its team to meet demand. The NTP makes high-quality tutoring available to schools to help disadvantaged pupils whose education has been affected by school closures. Tute is committed to safeguarding and promoting the welfare of children and young people and expects all staff and contractors to share this commitment. Working with Tute is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to possession of an enhanced certificate of disclosure issued by the Disclosure and Barring Service (DBS) and barred list check. Tute adheres to the statutory safer recruitment procedures issued by the DfE. Tute promotes policies of equality opportunity for both staff and students. Tute creates equality in education by bringing the best teaching and learning to all children and young people. It is our expectation that everyone in our team supports our policy to treat all students, staff, and commissioning bodies fairly and equally.