School Administrator/Receptionist
Ark Globe Academy
Southwark
- Quick apply
- Expired
- Salary:
- £20,002-£20,237
- Job type:
- Full Time, Permanent
- Apply by:
- 11 November 2019
Job overview
Job Description: School Administrator/Receptionist
Reports to: Student Support Office Manager
Start date: ASAP
Salary: Full time salary is grade 1 (£20,002-£20,237), however this will be prorated based on the below working hours
Contract: Permanent, Term time plus 1 week
Hours: 07:30am- 17:00pm
The School Administrator/Receptionist is the first point of call for visitors to the Academy. As the ‘face’ of the school the receptionist will be welcoming, personable, helpful and able to represent the school in a professional and friendly manner. In addition, it is essential that the person for this role is organised, able to multitask, work flexibly and have a ‘can do’ approach. You will also assist with general day to day admin tasks which therefore require a good level of IT skills.
The Role
• To ensuring the safety and security of the academy at all times and communicate effectively with the academy security guard
• To provide a comprehensive and seamless administrative support service in order to ensure the smooth running of the academy.
• To act as the first point of contact for the academy; welcoming visitors and answering any incoming calls. Ensure that appropriate actions are taken in a timely manner.
• Maintaining and updating school information, records and databases
• To input student data and assist with administering and managing attendance records.
Key Responsibilities
General Administration
• To use the databases and administrative systems, ensuring they are kept up to date and relevant information is disseminated to appropriate members of staff
• To take ownership for various projects to meet the needs of the academy e.g. admissions/pupil data, and agendas/minutes
• To produce documents (including presentations, correspondence, reports and spreadsheets), working to produce a finished document in line with school standards, making certain that confidentiality is maintained when required
• To keep the reception visitor screen updated at all times with appropriate information.
• To ensure that telephone and email queries are dealt with effectively, taking the initiative to identify and handle issues that arise on behalf of the leadership team and others
• To sort and distribute all incoming post on a daily basis
• To prepare all outgoing post
• To assist with academy mail shots as and when required
• To provide general administrative support across the academy
• To maintain manual and computerised records and management information systems, including the input of student data daily and maintaining pupil records
Reception
• To act as the academies receptionist, providing a first point of contact for all incoming calls to ensure that they are answered in a timely and professional manner
• To ensure that all calls are correctly routed to their intended recipients, or an appropriate member of staff, to assure a quick and effective communication system
• To greet visitors to the reception area as required, ensuring that visitors are welcomed into a friendly, professional environment
• To log telephone calls and ensure that relevant information is passed on in a timely manner
• To listen to the school’s voicemail, recording all messages and ensuring that they can be dealt with by an appropriate member of staff in a timely manner
• To check that any changes to the school main voicemail are made to ensure that callers receive up to date information, should their call not be answered
• To ensure the reception area is clean, free from clutter and well presented as first impression of the academy
• To ensure that key information is available at the main reception, i.e. up-to-date telephone list, vehicle driver registration list
• To ensure that relevant information / literature is available in the reception seating area, i.e. times of the academy day, academy prospectus, newsletters, etc
• To ensure that the reception diary is updated regularly, i.e. with visitor details
• To ensure that the receipt of deliveries is communicated to the relevant individuals in a timely manner
• To ensure that internal and external perceptions of the academy are managed and protected within favourable boundaries, maintaining confidentiality wherever appropriate. The role holder will need to liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy.
Other
• To undertake any task as directed by the Principal, Vice Principals or line manager
• You may from time to time be required to work after school and weekends due to the events planned for the day/week, therefore flexibility is essential.
• Commitment to the safeguarding and welfare of all pupils
• This post is subject to an enhanced DBS disclosure.
• Undertake Fire Marshal and First Aid training.
• This job description is subject to change with the agreement of the post holder.
Person Specification: School Administrator/Receptionist
Qualification Criteria
• Right to work in UK
• NVQ L3 qualified or equivalent
Experience
• Experience of running effective administrative and clerical systems within a school context or similar
• Experience of working in a busy environment
• Understands the importance of confidentiality and discretion
• Competent user of a range of ICT applications including Microsoft office.
Specific skills
• Excellent literacy and communication skills, including written and oral
• Professional telephone manner
• Good computer skills, in particular using Word, Excel, Internet and Email
• Strong administrative and organisational skills
• Ability to work independently and as part of a team
Personal characteristics
• Genuine passion and a belief in the potential of every pupil
• Helpful, calm, caring, professional and positive attitude
• Highly skilled and adaptable ‘people skills’
• Flexible attitude to work and willingness to support colleagues.
• A ‘can do’ approach
Other
• Commitment to the safeguarding and welfare of all pupils
• Willingness to develop self and skills
• This post is subject to an enhanced Disclosure and Barring Service check.
Ark is committed to safeguarding and promoting the welfare of children and young people in our academies. In order to meet this responsibility, we follow a rigorous selection process. This process is outlined here, but can be provided in more detail if requested. All successful candidates will be subject to an enhanced Disclosure and Barring Service check
Attached documents
About Ark Globe Academy
In 2008 Geoffrey Chaucer Secondary and Joseph Lancaster Primary school merged to join the Ark network as Ark Globe Academy. Ark Globe Academy is a mixed all through school with student age ranging from 3-18.
At Ark Globe Academy we have the highest aspirations for all our children to ensure they are prepared for university and inspired to be leaders in their community. We offer our students a first-class education based on high quality teaching and experiences outside of the classroom.
Our school was recognised by the Government in its Parliamentary Review as an example of good practice in education and students make excellent progress at KS4. All our sixth form students received a university offer with 73% of those being a top 3rd university.
Ark Globe Sixth Form is in the top 2% of all sixth forms in the country and has received the Sixth Form of the Year award at the Ark Education Summit 2019.
School Structure
Ark Globe Academy is divided into four small schools Elbrus, McKinley, Kilimanjaro and Everest, also each small school has a Dean. This ensures that personal relationships between pupils and staff develop quickly, and that a culture of excellent behaviour and shared social norms are easier to maintain.
Aims, Vision and Values
Supporting our mission is our Culture Pyramid. The pyramid sets out for students, staff and parents our purpose, our beliefs and our values. This helps to set expectations in our daily lives at Ark Globe Academy. Read more about our culture pyramid here.
Every child has the potential to succeed and there are no excuses not to achieve that success. We expect every Ark Globe Academy students to graduate from our academy with the qualifications, skills and confidence to achieve their ambitions and go on to higher education or their chosen career.
Curriculum
Our curriculum is intended to prepare students for university and to be leaders in their community.
The Ark Globe Curriculum encompasses the total experience of the student, covering a range of activities from what is learnt in the classroom to our expectations of how our students carry themselves, and make decisions, outside of it. For us, education is much more than a qualification; it is a way of being that results in an empowered young person who is able to secure a life of purpose and meaning.
We recognise that attending university is often key to this as, we believe, it provides young people with more choices. As such, the academic, pastoral and cultural curriculum has been designed to prepare students for university and to be leaders in their community. However, we also recognise that there are high quality alternatives to university, and we help students to secure these too. Whatever choice is made, we want it to be an informed one, where our students determine their own future. Read more about our curriculum here.
Our Mission: Preparing our students for university and to be leaders in their community
Twitter: https://twitter.com/ARKGlobeAcademy
Our website: https://arkglobe.org/
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