Senior Application Support Engineer
Cambridge University Press & Assessment
Cambridgeshire
- Expired
- Salary:
- £40,000 - £45,000
- Job type:
- Full Time, Permanent
- Apply by:
- 1 January 2019
Job overview
Senior Application Support Engineer
Cambridge, GB, CB2 8EA
Category: IT
Contract: Full-time, permanent
Salary: £40,000 - £45,000
What it’s about
We are looking for a Senior Application Support Engineer (Linux) to deploy, support and enhance the enterprise applications employed within Cambridge Assessment with a primary focus on those running on Linux operating systems within our IELTS Team.
IELTS is the International English Language Testing System, used for migration, study and work at 1200 locations worldwide.
This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.
What you’ll be doing
As a Senior Application Support Engineer, you will:
• Deliver world class Linux based platforms enabling Cambridge Assessment IELTS to operate with high levels of resilience and availability
• Provide expert advice to help Line Management by providing technical information about the capabilities of IT products within the operational support environment, to assess the feasibility of proposed projects to ensure appropriateness of IM solutions and to maintain alignment with the wider technical framework.
• Define, resolve and document problems during implementation of projects in the operational and support environment, to ensure adequate transfer of knowledge to the support technicians.
• Help prepare for implementation of projects in the operational/support environment including evaluation, feasibility, technical investigations, pilots, proofs of concept, training and education.
• Perform triage for incidents and service requests, prioritising work for other application engineers
• Provide second/third line technical support in areas where jobholder possesses unique technical expertise.
What we’re looking for
The ideal candidate would match the following requirements:
Qualifications
• Graduate calibre with strong relevant experience
• LPIC-2 Certification
• ITIL v3 Foundation level
Skills
• Demonstrable related work experience in Linux administration, including Red Hat and Debian
• Oracle Database knowledge, data manipulation and reporting is a distinct advantage
• Working knowledge of virtualisation technology, using VMware or Hyper-V
• Strong demonstrable knowledge of IIS and Apache Tomcat in a web hosting environment
• Strong knowledge in Active Directory/LDAP, DNS, DHCP
• Understanding of Networking, including firewall and load balancers such a F5 is an advantage
• Team management
Experience
• Demonstrable experience of shell scripting
• An understanding of automation using Puppet is desirable
• A competent understanding of the 3 tier application structure
• Knowledge of Microsoft Azure Cloud Platform is desirable
Behaviours
• Strong communication and interpersonal skills, with a customer focus
• A team player
• Able to work under pressure
Who we are
Cambridge Assessment is Europe's largest assessment group, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation.
Benefits
In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:
• Generous contributory pension
• 28 days annual leave, plus bank holidays
• Annual performance related bonus and increases (discretionary)
• Enhanced maternity/paternity pay and childcare voucher scheme
• Childcare vouchers
• Employee discount and cash back scheme at 2,500 retailers
• Cycle scheme
• Season Ticket Loan
• Subsidised staff restaurants
• Support for professional qualifications
• Discounted access to the University of Cambridge Sport Centre, along with various other local gyms
We know that diversity of thinking, backgrounds and approaches leads to innovation and creates an atmosphere where everyone’s contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.
The closing date for receipt of applications is 1st January 2019 and interviews will be held on Week starting 7th January 2019.
If you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.
CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER
https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=6937&company=CAGroup&username
About Cambridge University Press & Assessment
- Cambridge University Press & Assessment
- The Triangle Building, Shaftesbury Road, Cambridge
- Cambridgeshire
- CB2 8EA
- United Kingdom
The Cambridge University Press & Assessment Group is a department of the University of Cambridge. We have three exam boards – University of Cambridge International Examinations (CIE), University of Cambridge ESOL Examinations (Cambridge ESOL), and OCR. We are a not-for-profit organisation.
We're proud of our 150 years heritage and the expertise that it has given us. Cambridge University Press & Assessment operates and manages the University's three exam boards.
The world's largest provider of English language curriculums and qualifications for young learners and adults.
The world's largest provider of international programmes and qualifications for 5 to 19 year old learners.
OCR is one of the UK's biggest exam boards offering academic and vocational curriculums and qualifications. Whether you are building new IT systems, supporting our customers or developing one of our new qualifications, every person at Cambridge University Press & Assessment is making a difference. Being part of the education of eight million candidates, in over 170 countries every year, means we are opening doors to a better future every day.
We aim for these values to be at the heart of everything we do
And we believe actions speak louder than words when it comes to demonstrating this. We think we’re great people to work with, but then maybe we’re biased! What we are certain about though is that if you join Cambridge University Press & Assessment you’ll be surrounded by talented people with diverse backgrounds and skills, working together in a friendly and supportive way.
Real development opportunities
We have ambitious plans to become the leading world authority on assessment. It matters to us that people rise to bigger challenges and reach their potential. As your ambitions and interests grow there will be opportunities to move around the business and gain new skills.
We’ll expect you to take responsibility for fulfilling your own potential, and we will provide you with the training and development opportunities to manage this.
Did you know that we are not only based in Cambridge?
We also have a site in Coventry, as well as a number of other smaller offices around the UK and Overseas
- Staff discounts at many retailers both online and in-store.
- Cambridge University Card - providing access to a number of university facilities such as the University Library and discounts at the Cambridge University Press bookshop.
- Season Ticket Loan - for travelling by rail or bus.
- Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.
- Family friendly enhanced benefits when you might need them such as maternity and paternity and childcare vouchers.
- Limited access to nursery and play scheme places (waiting list in operation).
In addition to…
- Generous pension scheme.
- Performance related pay.
- Subsidised staff restaurants.
- At least 36 days holiday (including bank holidays).
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