Senior ICT Technician - Grade 3B
Moseley School and Sixth Form
Birmingham
- Expired
- Salary:
- Grade 3B (SP16 - £28,282.00 to SP22 - £31,364.00)
- Job type:
- Full Time, Permanent
- Start date:
- ASAP
- Apply by:
- 14 May 2024
Job overview
We have an exciting opportunity for a Senior ICT Technician to join our team.
Normal working hours 36.5 hours per week. All year round.
Our perfect candidate will be:
· Be committed to providing the best possible service to the staff and governors and able to maintain confidentiality.
· Be Proactive, flexible, and adaptable
· Knowledge and understanding of Group Policy, Active Directory, Anti-Virus Solutions
· Experience of working in an ICT environment
· Experience using Windows Server 2012/2016/2019
Core Purpose:
· To manage the ICT technician and ensure that all tickets are resolved in a timely manner.
· To provide a high standard of technical support for the ICT infrastructure of Moseley School and Sixth Form through various channels and be the first point of contact for all third parties.
Line Management Responsibilities:
· Responsible for the line management and overseeing the work of the ICT Technician and in the post holders’ absence provide cover for this role.
· Line management will include the day-to-day supervision of the work, ensuring responsibilities are delivered as required; performance management, recruitment and selection activities for the post.
· Ensure appropriate training and development is identified and provided to staff.
General Responsibilities:
· Carry out routine and ad hoc tasks, including (but not limited to) anti-virus checking and other housekeeping tasks, ensuring preventable errors do not occur.
· Maintain the School’s virtual and physical security systems – Smooth wall, anti-virus and cloud-based services.
· Management of your own ticket queue.
· To ensure efficient and effective running of day-to-day School ICT.
· In line with the school’s policy, develop and maintain all of the school’s ICT systems to ensure maximum availability and access and efficiency.
· Liaison with third party providers as required to undertake duties.
· Configure new workstations, printers, telephones etc. and install software in accordance with licenses, as well as resolving hardware fault, including the repair of ICT systems, down to modular level and occasionally component level.
· Support and instruct students and staff in the use of the network, internet, and software.
· Support and instruct staff in the use of audio-visual equipment.
· Cover the role of the ICT Manager when required.
· Support with the management of the school website in the Design and Communications Manager absence.
· Monitor and enforce the School’s Acceptable Use policy, liaising with the ICT Manager as required.
· Update the web filtering service when requests for access are made in accordance with change management protocols.
· Administration of the G-Suite environment and management for users/software for Chromebook devices.
· Manage the production of ID badges, door access control, In Ventry system, printing group membership.
· Management of the Digital Signage system to ensure functionality and communication for the Design and Communications Officer.
· Manage the disposal of kit through the relevant disposal company to ensure no data breach through recycled equipment.
· Oversee the day-to-day management of the teaching and learning systems we have in school (MS Teams, Edulink etc.).
Other Responsibilities:
· Attend meetings as required.
· Participate in professional development opportunities, willingness to develop additional skills and expertise.
· Keep up to date with current educational developments and legislation affecting ICT operations within your area of responsibility.
· Contribute to school development through identified communication and consultation channels.
· To respect the confidential nature of information relating to the school, students and customers
· Be aware of and support difference and ensure equal opportunities for all.
· Contribute to the overall ethos/work/aims of the school.
· Develop constructive relationships and communicate with other agencies/professionals.
· Be aware of safeguarding and promoting the welfare of children and to report any concerns in accordance with the school’s safeguarding policy.
· To comply with the school’s Health and Safety policy and statutory requirements
· To undertake any other duties not detailed above commensurate with the level of the post.
About Moseley School and Sixth Form
- Moseley School and Sixth Form
- Wake Green Road, Moseley, Birmingham
- West Midlands
- B13 9UU
- United Kingdom
Our school
Moseley School and Sixth Form is an inspirational place to learn, where teachers with a passion for teaching and learning, nurture the curiosity, creativity and imagination of students. The school’s systems are geared to support the progress of all students. The curriculum, assessment, staffing, timetable, technology and a wealth of other resources enable each student to receive personalised support to achieve ambitious goals. A global perspective, that celebrates diversity and respect for individual rights, pervades the school and helps us to nurture responsible citizens and independent thinkers.
At Moseley all staff are provided with a level of guidance and training which enables them to develop as leading professionals in order that they can make a significant contribution to the educational community in Birmingham and nationally. Staff and students receive support and guidance to prepare them for the next step in their careers. At Moseley, we provide a safe and healthy school environment that enables students to thrive. We want staff and students to work in an emotionally intelligent school where we acknowledge the fallibility of human beings and recognise the impact our actions and words have on others.
Our pastoral system ensures that each student is cared for and their needs are met through effective partnerships with all our stakeholders, especially parents and carers. All students have opportunities to broaden their social and cultural horizons. The school provides a clear moral framework based on shared values in which the students feel safe and can flourish. Students are encouraged to reflect on their own beliefs, appreciate different views and develop understanding of their own identity and their own self-worth. Moseley School and Sixth Form is a place where staff and students are aware of how personal and political decisions affect the future of the environment and of their responsibility to help to sustain our planet.
We are a caring community where positive personal relationships have a civilising influence. We recognise the potential in everyone and we support and challenge everyone to achieve their potential. We provide opportunities for our students to develop leadership and resilience, to demonstrate initiative and to improve their personal communication skills. All of the School’s diverse communities share the vision and purpose of the school and through developing character and scholarship we are striving to achieve excellence.
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