Senior IT Engineer
The Abbey School Reading
Reading
- Expired
- Salary:
- Competitive salary reflecting qualifications and experience
- Job type:
- Full Time, Permanent
- Start date:
- ASAP
- Apply by:
- 19 April 2024
Job overview
Senior IT Engineer
Under the leadership of the Head of IT Operations, the Abbey IT team is responsible for the development and maintenance of the IT infrastructure, applications, and user support.
We are actively seeking an experienced and dynamic Senior IT Engineer to take a leading role in the management and development of our school's technology infrastructure. The successful candidate will play a crucial role in ensuring the seamless operation, maintenance, and continuous development of our digital ecosystem. Reporting to the Head of IT Operations and collaborating closely with the IT Service Desk Manager, the Senior IT Engineer will contribute to the implementation of new infrastructure and services, whilst also troubleshooting network, hardware, software, and cloud-based services issues. Moreover, they will provide technical support and guidance to staff and students, maintaining a high standard of customer service.
Responsibilities and Duties
- Support and maintain key technology infrastructure, including the network, servers, and storage.
- Provide technical support to staff and students, resolving hardware, software, and network-related issues.
- Be a proactive member of the Service Desk, addressing escalated tickets with accurate troubleshooting documentation.
- Install, configure, and maintain software applications and operating systems on various devices.
- Implement and develop new infrastructure and systems within the school.
- Assist the IT team in large-scale IT projects.
- Research and evaluate new technology solutions, providing purchase recommendations.
- Collaborate with the Head of IT Operations to ensure regular updates and enhancements to security measures.
Qualifications
Required experience with the following technologies:
- Windows operating systems (10, 11 and Windows Server)
- Server and storage hardware
- Active directory, DNS, DHCP
- Switching and routing
- Hyper-V and virtual machines
- Administration of Google Workspace
- Firewall rules and policies
- SCCM/MEM device management
- Backup and replication solutions
Desired experiences with the following technologies:
- iPads, Apple Macs including the use of a MDM
- Papercut print management
- IP telephony
- Door access systems
- Management Information Systems
- 1:1 device schemes – Hardware, and software support
Personal Specifications
- Previous or current experience as an IT Technician/Engineer
- Experience in 2nd or 3rd line IT support, both remote and in-person.
- Professional qualifications ie MCSA, CCNA desirable but not essential experience is not essential.
- Effective teamwork and problem-solving skills.
- Flexible approach to problem-solving.
- Strong customer service orientation.
- Education sector experience is advantageous but not mandatory.
- Have excellent communication and organisational skills
- Seek to demonstrate and encourage our key purpose in all ways: to equip students to live with confidence, purpose and joy
- Demonstrate and represent the School’s values of courage, honesty and kindness
- Committed to promoting the wellbeing of students
Abbey Life & Benefits
- Salary dependent on experience
- The Abbey promotes a good work-life balance and recognises the importance of staff health and wellbeing
- The opportunity to work with remarkable and brilliant students and to be part of an enthusiastic and warmly supportive staff community
- Excellent opportunities for professional development, investing in you
- Access to a suite of comprehensive support services and infrastructure to support and enable you to undertake your role
- Provision of a laptop and appropriate IT and resources to enable you to work flexibly across the school site
- We provide free car parking for all staff; the school is a 20-minute walk from Reading Railway Station
- Complimentary refreshments throughout the day and a three-course lunch is available for all staff throughout the year
- Break for cake on Fridays
- Complimentary use of the swimming pool and gym
- Opportunity to join a variety of clubs – history society, book club, staff singers, yoga and much more
- Enhanced payments for maternity leave and a generous Occupational Sick Pay Scheme
- Employee Assistance programme, offering free confidential counselling and access to an independent Occupational Health Advisor
- Fee concession available for parents of Abbey students
- Staff accommodation, subject to availability, to include a number of flats, for new employees moving into the area
- Annual ‘flu’ jab on site
- Personal accident cover
Attached documents
About The Abbey School Reading
The Abbey School is a dynamic and vibrant community of more than 1,000 girls aged 3-18.
The Abbey is always in the top division nationally in academic terms. This year's A-levels were excellent with 75% at A*- B and at GCSE 88% gained 9-7 grades. Annually the average International Baccalaureate (IB) diploma result is between 38 - 40 points, with more than two thirds of the cohort scoring 38 points or higher, at a level equivalent to or exceeding the Oxford and Cambridge conditional offer range. In the School's 12 year IB history several students have gained the full 45 points possible. Leavers go on to an impressive list of universities and courses.
The school places great emphasis on providing a breadth of sporting and cultural challenges and opportunities for each student. Students are presented with the chance for exploration both within the curriculum and in Music, Drama, Sport, DofE and the wide variety of clubs and trips. The Jane Austen Wing at the Senior School has modern classrooms for Humanities as well as bright Art studios and enhanced ICT facilities. The IB has widened the options for Sixth Formers who can also choose their desired A-level combination from a wide range of subjects.
The Abbey Junior School (ages 3 - 11) offers a broad curriculum and the atmosphere is friendly, lively, purposeful and fun.
There is an extensive Abbey School coach & bus network and the School is within easy walking distance from Reading Station. There is a range of scholarships and financial assistance is offered to able students through means-tested bursaries which may cover up to 100% of fees for exceptional candidates.
The Abbey represents a unique and exciting opportunity for any girl with a desire to learn, where inspirational teaching and an ethos that promotes aspiration and balance provide the platform for a successful and fulfilling future.
Headteacher
Will le Fleming
ISI report
“The qualities of pupils’ personal development is excellent. Pupils grow into self-confident and independent young people, supported by Christian values and an understanding of life in a multi-cultural environment.”
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