Senior IT Technician

Start Date: April 2021

Contract:  Permanent post:  37 hours per week, Monday to Friday, 8:00am – 4.00pm

This post is school term time plus 3 weeks in the school holidays (42 weeks per year)

Closing Date:  Wednesday 24 March 2021; 9:00 am

Interview Date:   Interviews will be held on Monday 29 March 2021

Solihull Academy is a free school, which opened in April 2018, currently catering for up to 110 Year 9-11 pupils (but expanding from next year) that ensures students across the Local Authority have access to a high-quality alternative educational provision.

Situated in Solihull, just minutes off junction 4 of the M42, the provision Academy provides a safe, well-ordered, caring and highly-supportive learning environment that will deliver high-quality education to students who need a more closely-focused learning solution. The use of high-quality, inspiring teaching and clear, consistent guidance and support plays a pivotal role in helping each child fulfil their maximum potential for growth, self-worth, and self-control.

We are looking for a suitably qualified, self-motivated person to provide a range of technical and general IT support to staff and students within the school. The ability to work independently is essential.

The successful candidate will:

• Provide technical IT support to staff and students

• Detect, diagnose and resolve PC, printer, peripheral and software errors, assisting students and staff on required

• Perform routine checks on PCs and repair when required

• Complete maintenance and system improvement work during the holidays, to ensure systems can be restarted to reduce any impact on users

• Provide technical support, advice and evidence / data to the online safety lead

• Conduct monitoring of staff, student and community users’ activities on Academy devices and systems

• Manage multiple systems such as CCTV, door access control and electronic visitor systems

• Liaise with support companies and suppliers of IT hardware and software to resolve issues with goods or services

• Check system backup on daily basis, fix any faults and report any serious failures to the Principal

• Have good understanding of Windows Server 2016, Active Directory, Group Policy, Exchange Server and Windows10 as well as Microsoft 365,  Teams and Email

Application forms should be completed in full online, or via the attached application form, accompanied by a letter of application or to Mr S Steinhaus, Solihull Academy, The Quadrangle, Cranmore Avenue, Shirley, Solihull B90 4LE, or via email.

For further information please contact Stephen Steinhaus, Principal of Solihull Academy, by email to HR@sa.solihull.sch.uk.

Only applications submitted on the academy’s application form will be considered.  Please note that we do not accept CVs.

As an equal opportunities employer, we value diversity. Therefore, although not a requirement for application, we welcome and encourage applications from under-represented individuals including the following groups:

• aged under 25

• not in employment, education or training

• from our local communities including in particular disabled individuals, carers and those from the local BAME and LGBT+ communities.

Solihull Academy is committed to the protection and safety of its staff and students.  Posts are subject to a compulsory enhanced disclosure by the Disclosure Barring Service.