Senior IT User Support Officer
St Edward's School
Oxfordshire
- £28,000 - £30,000 per year
- Expired
- Salary:
- per annum
- Job type:
- Full Time, Permanent
- Apply by:
- 16 December 2022
Job overview
If you offer a good understanding and experience of working with IT systems infrastructure and general user applications, this position offers the opportunity to play a key role providing crucial IT support at St. Edward’s.
As Senior IT User Support Officer you will be responsible for overseeing 1st line IT support staff and ensuring that the highest levels of customer service and communication are maintained to ensure the smooth running of the School.
Your key responsibilities will include:
- Providing 1st line, 2nd line, and desk side support to the School’s IT users
- Maintaining the IT department’s intranet pages
- Assisting with network troubleshooting and projects
- Systems and hardware support (desktop, laptop, tablet)
- Management of 8x8 phones
- Ensuring the correct operation of the School’s printers
- Assisting with wider IT department project implementation
You will need experience gained in a similar role, as well as working knowledge of systems configuration. Experience of providing hardware support and working with MS Office 365 and Windows 10 or later operating systems is equally important. Additionally, you will also need a working knowledge of Active Directory, both on Premise and Azure.
In return, St. Edward’s can offer a variety of benefits including:
- A friendly and inclusive working environment
- Free meals
- Free Nuffield Health Gym membership (including membership for your partner and children under the age of 21)
- Free car parking
- Defined contribution pension scheme with Scottish Widows. The standard employee contribution rate is 5% with the employer contributing 8%. From 1st September 2022, enhanced contributions by the employee will be matched by the employer, up to the cap of 12%
- Cycle to work scheme
- Employee assistance programme
For further details and to apply please click the apply button.
The closing date for applications is Friday 16th December 2022.
St Edward’s School is committed to safeguarding and promoting the welfare of children and young people and we aim to create and maintain a safe environment for our pupils, where they feel respected and supported. We expect all staff to share this commitment and to become familiar with our policies and procedures for child protection and security. All staff are required to apply for an Enhanced Disclosure from the Disclosure and Barring Service.
Attached documents
About St Edward's School
About St Edward’s
Affectionately known as Teddies, St Edward's School is a co-educational, independent, day and boarding school in Oxford. We have over 800 pupils, almost half of whom are girls, most are boarders (86%), around 20% are London based and 16% fly in from abroad. We have a strong emphasis on academic rigour and also offer an extensive range of sports, arts, clubs and activities.
Renowned for its friendliness, Teddies is an exhilarating community to be part of where we see excellence in academic results and extracurricular achievements and where we work hard to promote staff wellbeing. Staff at St Edward’s also benefit from our rich cultural programme, free gym membership, many invitations to social events, the extensive 100 acres of tranquil grounds, professional arts facilities and the advantage of being only 10 minutes by bus or bicycle to Oxford city centre.
Warden
Alastair Chirnside
Values and vision
St Edward’s aims to lead the sector in co-educational boarding, in educational innovation, in breadth of opportunity and in the wellbeing of pupils and staff. Our community values are integrity, courage and kindness.
ISI report
"The quality of the pupils’ personal development is excellent, reflecting the school’s highly effective emphasis on the welfare and well-being of each individual pupil. The excellent standard of pastoral care is a strength of the school, and the sympathetic and supportive example set by the staff is mirrored in the way pupils behave towards one another."
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