Senior Sales Consultant

Job Purpose

Take responsibility and accountability for Abbey DLD sales from the Americas region. To manage all sales channels operating in Brazil and Mexico including agent recruitment and direct student enquiries and direct student enquiries from other markets within the Americas region. Generating student acceptances to meet targets as set out in the annual budget. To develop Abbey DLD recognition amongst key stakeholders. In consultation with the Director of Sales for Americas, build and execute the annual sales & marketing strategy for the region.

Responsibilities

• Build and execute an annual and longer term sales strategy for Abbey DLD Colleges across Brazil and Mexico regions
• Establishing strong relationships with existing and new partners and external stakeholders
• Work pro-actively to generate innovative ideas to drive market growth
• Day-to-day management of agents and student enquiries across Brazil, Mexico and rest of Americas (directs)
• Taking measures to ensure student conversion rates are as high as possible.
• Regularly feedback to senior management on market performance, producing sales reports and analysis where required
• Participate and contribute to regional and international sales meetings as part of the global sales team
  

Management of the Agent Student Recruitment Channel

• Produce and execute an annual agent sales plan to deliver the required student acceptances target for the region
• Monitor and report on activities and communications with agents using Oracle CRM
• Create an annual agent visits, events and training plan
• Be the primary contact for agents
• Deal with any escalated agent customer service issues
• Increase the amount of agent Abbey DLD work with and strengthen existing relationships
  

Management of the Direct Student Recruitment Channel

• Produce and execute an annual direct sales plan to deliver the required student acceptance targets for the region
• Monitor and report on activities and communications with direct leads and opportunities in Oracle CRM
• Ensure SLAs (service level agreements) are met as agreed with the Global Head of Sales
• Build strong partnerships with marketing agencies to devise online campaigns to generate student interest
• Build direct presence in the region through networking, referrals, sponsorship, etc.
• Ensure conversion targets are met by implementing best practice lead and opportunity management processes in coordination with the International Admissions Centre (IAC)
  

Skills Required

• Experience in the international education field
• An existing network of agent contacts in the region
• Excellent sales management, communication and presentation skills
• Analytical and problem solving skills
• Competent computer skills
• Strong organisation and time management skills
• Fluent in English and preferably a second language
• Results oriented. Proven track record of meeting sales targets
• Adaptable and flexible
• Positive attitude
• Efficient and organised
• Trustworthy, dependable and reliable
• Flexible approach to working
• Builds on a culture of success within the team that is recognised in the industry as leading the way in excellence
• Passionate about the Abbey DLD product offering
• Support ad hoc projects as required
• A flexible approach to working hours and locations including travel
• Displays a positive, can-do attitude
  

Desired Experience

• Postgraduate degree studies
• Languages: English, Portuguese and Spanish
• CRM data management
  

This job is located in Brazil

Safeguarding

APG is committed to safeguarding and promoting the welfare of children and young people and as an employee of APG you are expected to share this commitment.  The protection of our students’ welfare is the responsibility of all staff within APG Schools and individuals are expected to conduct themselves in a way that reflects the principles of our organisation.