Student Services Manager
Haringey Sixth Form College
Haringey
- £41,024 - £44,938 per year
- New
- Job type:
- Full Time, Permanent
- Start date:
- As soon as possible.
- Apply by:
- 17 May 2026
Job overview
Job Overview
We are seeking a highly organised, student‑focused and proactive Student Services Manager to lead our front‑line student services and play a pivotal role in delivering an exceptional learner experience.
This is a key leadership role within the college, responsible for managing student‑facing services including reception, enquiries, enrolment, student records, attendance and financial support schemes. You will thrive in a fast‑paced, student‑centred environment, lead a dedicated team, and bring a strong background in customer service, administration and operational management.
Haringey Sixth Form College has experienced significant recent improvement, with growth in student numbers, outcomes and investment in support services. The college has achieved Ofsted ‘Expected’ status across all categories, recognising the strength of leadership, quality of education and the learner experience we provide. Student Services plays a vital role in this success, ensuring students feel supported, included and able to succeed from first enquiry through to progression.
About the Role
As Student Services Manager, you will lead and develop a team of Student Services Administrators, ensuring high‑quality, compliant and student‑focused service delivery.
You will:
Lead front‑line student services including reception, enquiries and student advice
Manage and develop a team of Student Services Administrators through coaching, supervision and performance review
Oversee student records, attendance and financial support schemes, ensuring accuracy, compliance and timely reporting
Lead and coordinate the college enrolment process, including staffing rotas, on‑floor support and data management during peak periods
Work collaboratively with academic and professional services teams to ensure a seamless and inclusive student journey
Use data, feedback and digital tools to drive continuous improvement and service innovation
Act as a key point of contact for students, promoting inclusion, wellbeing and positive engagement
Support safeguarding, data protection and regulatory compliance
You will also maintain an operational presence, contributing to day‑to‑day student service activities when required and modelling excellent customer service at all times.
It would be advantageous if you also have:
Experience producing reports and using data to evaluate service effectiveness
Experience contributing to service planning and improvement strategies
Why Work at Haringey Sixth Form College?
Joining Haringey Sixth Form College means becoming part of a supportive, inclusive and ambitious community that is #MoreThanACollege.
Our Values
Everything we do is guided by four core values:
Aiming for Excellence in all aspects of our work
Learning and Teaching as our number one priority
Respect for each other and our college environment
A Can‑Do / Will‑Do Attitude
We are not a college for cynics. We are values‑driven, ambitious and relentlessly focused on the student experience.
Our Working Environment
Modern, welcoming student‑facing spaces
Professional staff facilities and offices
A culture focused on collaboration, wellbeing and improvement
Rewards and Benefits
Competitive salary and conditions
Generous holiday entitlement
Family‑friendly and flexible working policies
Free on‑site parking
Health and wellbeing initiatives
Free membership of our modern on‑site gym
Learning and Development
We are committed to developing our people. You will receive a thorough induction and access to ongoing professional development, with opportunities to grow your skills and influence service design and delivery.
Apply Now
If you are passionate about improving student experience, enjoy leading people and want to play a key role in a college recognised for its improvement and ambition, we would love to hear from you.
We reserve the right to close this vacancy early if sufficient applications are received.
Deadline: 18 May 2026
Interviews: W/c 1 June 2026
Attached documents
About Haringey Sixth Form College
Joining Haringey 6th Form College means becoming a committed member of #TeamHaringey6. We pride ourselves on being #MoreThanACollege and the student experience is at the heart of everything we do.
We are a values driven with a passion for excellence. There’s a sense of belonging here; being part of a team – probably because we go out of our way to listen to and involve all of our stakeholders. And because we want to be the best, we want you to be your best. If you’re ready to play your part in our journey to outstanding, you’ll be richly rewarded too. From competitive salaries to free gym membership, there really is something for everyone.
We invest in facilities and provide an exceptional working environment. This includes new science laboratories, a state-of-the-art lecture theatre, outstanding learning spaces, offices and professional catering facilities. Our most recent project is the redesign of our external courtyards to provide additional space for our ever-expanding family.
Rewards and Benefits
At Haringey 6th Form College, our staff are our biggest asset and we feel it’s vital that they are well rewarded.
- Competitive pay and great benefits, often exceeding the sector average
- School Teachers Pay & Conditions of service for teachers and generous holiday entitlement for professional services staff
- Supportive family friendly and flexible working policies
- Free computer scheme
- Free parking
- Competitive maternity, paternity and adoption leave
- We look after your health and well-being, offering a range of health services such as flu vaccinations
- Free membership of our superb, modern and well-equipped gym and access to our sports facilities.
Learning and Development
To ensure your confidence at work and equip you with all the skills you need, we offer an extensive and varied professional development programme designed for all staff to truly feel part of a learning culture in which development needs and achievements are valued and recognised. All new staff are allocated a mentor and receive a comprehensive induction.
Awards and Recognitions
We recognise that our success is due to the personal contribution made by every member of staff. We therefore run a number of programmes that reward staff and recognise their commitment.
At Haringey Sixth Form College we want to make work fun and much more than just a job. #TeamHaringey6 is great team to be part of. If you like the idea of joining a leading college that will promise to reward, inspire and develop you, then apply now!
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