Student Services Supervisor

This post offers an exciting opportunity to join an enthusiastic staff and very supportive department whose members are committed to making a real difference. The school was last fully inspected by Ofsted in May 2011 and we were awarded Outstanding.We are very proud of our achievements and for the last 4 years we have been congratulated by the Minister of State for Schools on our achievements at GCSE level placing us in the top 100 non-selective state-funded schools in England. In addition, we were in the top 100 for pupils achieving the English Baccalaureate. We have also regularly been in the top 10% nationally (out of over 2,500 schools and colleges) for our A level performance assessed by ALPS.  We are looking for an enthusiastic individual to help us to ensure that in every way Bullers Wood remains an outstanding school at our next Ofsted inspection, and that every one of our students achieves and exceeds both their targets and expectations.

We are seeking to appoint in January.  You will be required to undertake a wide variety of tasks as outlined in the job description below.

The position reports to the AHT responsible for Behaviour.

Person Specification 

The successful applicant is likely to demonstrate the following qualities/skills:

• Good working knowledge of Windows and MS Office Products

• Excellent interpersonal, communication and organisational skills

• Be willing to undertake training/professional development

• Have the ability to work to deadlines and under pressure 

• Be calm under pressure

• Experience of working with young people ideally in an education setting

• Ability to challenge and address behavioural issues effectively and positively

• Demonstrate a willingness to work as part of a team as well as the ability to work on your own.

• Be sympathetic to the ethos of the school

• Uphold the positive image of the school in terms of dress and behaviour in the local community, in relationships with students, parents, outside agencies, companies and all visitors to the school.

• Understand the need for confidentiality.

Hours of Duty: 36 hours per week Monday to Friday (including 50 minutes   unpaid lunch break each day) 

Responsibilities:

• Line lead the Student Services team

• On call for behaviour management throughout the day including student break and lunch time.

• Share in the implementation and development of strategies to monitor and support student behaviour.

• Work with, advise and support HoY’s/HoD’s and teachers on behavioural issues within the year group/department.

• Work with HoY/HoD/AHT to ensure consistency of expectations and standards across and between years and departments.

• Provide behaviour support and manage issues which arise and mentoring students and negotiating with parents/carers and other staff as necessary 

• Liaise with external agencies as appropriate.

• Oversee whole school detentions, admin and supervision

• Keep parents/carers informed of matters affecting their children where appropriate, either in writing or by phone in more urgent cases.

• Urgent cover supervision as required

• Support the school values and adhere to all school policies.

• Implement current child protection and safeguarding procedures ensuring guidelines are followed.

• Check uniform (including jewellery and make up), contact books, absence notes and unauthorised absence and take appropriate corrective action.

• Provide support where required (e.g. visit specific lessons to observe students).

• Undertake gate duty and speak to students arriving late into school 

• At change of lessons, and at the end of break and the lunch period, patrol the school site and ensure students get to lessons on time

• Patrol the site at break and at lunch and deal with inappropriate behaviour

• Investigate incidents when student's behaviour falls below expectations

• Collect and interview students involved in incidents and collate statements (keeping students involved in the incident separate)

• Liaise with Heads of Year

• Conduct restorative justice meetings

• Record incidents for students’ files

• Liaise with external agencies

• Refer students to the Inclusion Suite

Undertake any other duties or training as required by the Headteacher/Assistant Headteacher (or their representative) commensurate with the general level of responsibilities of the post