Student Support Advisor
Harlow College
Essex
- £23,546 - £24,233 per year
- Expired
- Job type:
- Full Time, Permanent
- Apply by:
- 10 February 2023
Job overview
Student Support Advisor
Located in Harlow
Full time (37 hours per week)
Permanent
Starting Salary: £23,546 per annum
About the team
The Student Support team are responsible for providing an efficient and effective Admissions, Bursary, IAG and Administrative support for all prospective and current students at the College, ensuring that all students and parents have a positive experience of the enrolment process from initial advice and guidance, through to enrolment on the appropriate program.
About the role
The successful Student Support Advisor will be responsible for the student recruitment activity from assessing applications through to preparing, organising and overseeing the interview and enrolment process. The Student Support Advisor will provide students, parents, schools and other external organisations with quality advice and guidance on courses, fees and eligibility and will ensure the enrolment process is followed promptly and accurately. These activities will take place both in college, at schools and various other venues
What we are looking for
- Ideally, Level 2 customer care/guidance qualification or equivalent or willingness to work towards the qualification
- Excellent communication and interpersonal skills
· Ability to work with a wide range of people and handle difficult situations
· Excellent IT skills and a sound knowledge of Microsoft Office
· Ability to work methodically and accurately under pressure, manage own workload and meet deadlines
What we can offer
The successful candidate can expect the College to fund any training required for the role, investment in their professional development, opportunities to further their career as well as an excellent benefits package including 30 days annual leave plus bank holidays.
If you would like to pop in or have an informal discussion to find out more, please contact Barry Muldoon on 01279 868 025 or email bmuldoon@harlow-college.ac.uk
Closing date for applications is Midday 10/02/2023
This vacancy may close early dependant on the volume of applications received, we therefore encourage you to apply ASAP.
To apply visit: https://harlowcollege.octo-firstclass.co.uk/candidates/account/login/145383?aisId=12&rmId=3694&src=3
Please do not apply directly through TES as your application will not be progressed.
This college is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.
As an equal opportunity employer, we welcome applications from all sections of the community.
About Harlow College
The locality
Harlow is strategically placed on the West Essex/Hertfordshire border at the centre of the London, Stansted, Cambridge corridor, one of the fastest growing and economically important areas in the UK. Significant local employers include GlaxoSmith Kline, Raytheon UK, Stansted Airport and Public Health England who are soon to relocate to Harlow. The area also has a thriving manufacturing industry that sits within the supply chain of many large multi-national companies. This means that Harlow College is at the forefront of providing the pipeline for the future workforce in scientific and technical disciplines, as well as, the service economy that supports any thriving region.
The surrounding area includes many attractive villages, which, like the town itself, also serve as dormitory suburbs of London.
About the College
Harlow College is a strong and successful further education college which aims to provide our students with “Not just courses, careers”, providing them with the skills to achieve 1st class destinations and employment.
We place learners at the heart of all we do, and were graded as good by Ofsted who commented that ‘Learners make good progress because their teachers plan lessons and good resources that make learning challenging and stimulating’. Our progress measure (value-added) places us as the top college in the country for A Level progress and in the top 1% for academic and vocational progress.
We offer the widest range of post-16 courses in the area and we have excellent links with employers - giving access to work placements that genuinely help improve career prospects. We also run an extensive range of Apprenticeships including higher apprenticeships which complement our degrees and foundation degrees offered through Anglia Ruskin University and our own Higher National Certificate and Diploma provision. In addition, we work extensively across the area working with adults by providing short vocational courses leading directly to employment.
The College is a multi-million pound campus and substantial investment has resulted in buildings are which are truly inspirational and have cutting edge facilities. These include salons, restaurants, broadcast facilities, a theatre, recording and multimedia studios, a category C biohazard science lab, a healthcare mobility suite and a creche. The most recent of these is our Harlow Advanced Manufacturing and Engineering Centre opening in January 2016 an £11 million investment.
Curriculum
The College has a strong reputation for the quality of its provision and for the richness and breadth of its curriculum. It also has a reputation for the care it gives to its students and for the attention it gives to their personal growth. The college is at the forefront of curriculum innovation, working closely with employers to ensure students leave with the qualifications and the knowledge and competence needed for future life and a career.
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