Support & Maintenance Supervisor for iSAMS & Associated Systems (m/f/d)

For three decades the St. George’s British International School group has shown particular strengths in crafting education based on fundamental values. An innovative learning architecture paired with unlimited possibilities to nurture personal interests and the support of a thriving international community distinguish St. George’s in pioneering future-oriented schooling. Our community of dedicated teaching and administrative professionals located in Munich, Cologne and the Düsseldorf Rhein-Ruhr area consists of people who embrace these values and passion, believing in our vision of developing the future of education together.

To join the Cologne Head Office of the school group, with the possibility of alternatively working from either the Munich or the Düsseldorf Rhein-Ruhr campus, we are looking for a full-time

Support & Maintenance Supervisor for iSAMS & Associated Systems (m/f/d)

We are looking for member of staff to work in our growing Systems Department, which is a core area of our school group. As part of this forward-thinking team there are plenty of opportunities to learn and develop new skills in supporting the management of iSAMS and associated systems. We use these systems pro-actively to support the academic and business needs of the organisation, including self-hosting our iSAMS solution and engaging extensively with SQL scripting and SSRS reporting.

Main Responsibilities:

This is a new role in the SGS Systems Department, with a focus on: 

• Leading the support and maintenance of the iSAMS platform and associated systems (including My School Portal, SchoolPost and SOCS) across business functions and departments 
• Ensuring top class support levels within the Systems Department, including acting as an escalation point for more complex issues with the systems 
• Management of the systems catalogue, including budgetary aspects, in alignment with key stakeholders 
• Overall responsibility for assurance of data quality within the systems

Job Profile:

Skills & Experience 

• Substantial experience of working with a broad range of iSAMS functionality 
• Proficient user of Microsoft Excel 
• General proficiency with using other IT systems (training on the other specific systems used at St. George’s School will be provided where necessary) 
• Able to juggle a range of tasks and competing priorities 
• Fluent command of written and spoken English

Behavioural competencies

• Strong team player & communicator

• Willingness to build understanding of technical systems and learn new skills

• Able to balance multiple priorities and still achieve thoughtful and high-quality contributions

• Excellent interpersonal and communication skills, inspiring trust and warmth

• Disciplined, with a high degree of integrity and work ethics

• Self-motivated and independent

Why join us:

The performance of our people is what defines the success of St. George’s. Our teams are enabled to take the initiative and encouraged to think and act like entrepreneurs. The multinational corporate environment provides our talented employees with a large area to expand professionally and offers multiple opportunities to enrich their individual mindsets and experiences. By joining us, you will be part of our community life and actively participate in varied projects, allowing St. George’s to continually evolve.

To innovate your career please send your application including your earliest starting date and your desired salary to: 

hr@stgeorgesschool.com Attn. Mrs Andrea Baiker – Head of HR and Governmental Affairs.