Trust IT Technician

Thank you for expressing an interest in the post of IT Technician at Inicio Educational Trust. This pack tells you more about our trust, the role and the person we are looking for.

Position Summary

Position:         Trust IT Technician

Location:        Chislehurst School for Girls

Reports to:    Trust IT Manager

Hours/Weeks:  36 hours per week - 52 weeks per annum

Salary:             BR6 range £24,843 - £27,248 at present

Specific duties will include:

·       To provide classroom support for computers, peripherals and software.

·       To resolve help desk support requests in a timely manner, prioritising and escalating where appropriate.

·       To support all schools in the trust, including roaming between sites when necessary as instructed by the Trust IT Manager.

·       To perform routine network maintenance tasks.

·       To provide advice and practical support to students and staff to ensure compliance with safe working practices.

·       To be able to set up, maintain and remove user network accounts where appropriate.

·       Support staff in the use of ICT equipment.

·       Support the day to day running of the network in collaboration with the Trust IT Manager.

·        To be able to install hardware and software in offices and classrooms.

·        To be able to support SIMS MIS and liaise with relevant support.

·        To maintain, install and remove software and hardware.

·        To support and maintain Office 365 and Google G-Suite.

·        To keep abreast of new developments in IT hardware and systems software and advise the Trust IT Manager accordingly.

·        To perform routine ICT tasks.

·        To be familiar with and support the schools VLE.

·        To set up AV equipment for assemblies, meetings and whole school events.

·        To be available to support out of hours where necessary for occasional school events.

·         To undertake repairs and report other damage to the Trust IT Manager.

·         To keep department and school documentation such as hardware and software registers up to date.

·         To facilitate the smooth running of the network by undertaking reasonable tasks as required, including some administrative tasks.